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[Resolved] Client hangs with black screen and eventualy crashs on client start.

Discussion in '*** Bug Report Archive (After R75) ***' started by AoiBlue, Aug 3, 2020.

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  1. AoiBlue

    AoiBlue Avatar

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    1. Title: Client Hangs with black screen and eventually crashes on client start.
    2. Reproducible? Yes - 100%
    3. Blocker? Yes
    4. Details: Starting the game on Linux produces only a blank screen. Eventually (after several hours) it just crashes to desktop.
    5. Steps to Reproduce: Try to launch the game
    6. User Specs: (RAM, CPU, GPU and Operating System only)
      RAM: 16GB
      CPU: AMD Ryzen 5 1500X (3.5Ghz)
      GPU: AMD RX5500 XT (Driver: Mesa 20.1.4 kisak-mesa PPA)
      OS: Kubutu Linux 20.04
     
    AoiBlue, Aug 3, 2020
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  2. Alley Oop

    Alley Oop Bug Hunter Bug Moderator

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    if you are playing through steam, have you verified files?

    have you started it from the command line to see if it gives any informative errors?

    have you examined
    ~/.config/unity3d/Portalarium/Shroud of the Avatar/sota_log.txt
    ~/.config/unity3d/Portalarium/Shroud of the Avatar/player.log

    is your graphics driver up to date? if yes, did the problem start when you updated it? if yes, can you downgrade it?

    have you tried a full reinstall?
     
    Alley Oop, Aug 3, 2020
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  3. AoiBlue

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    I rebooted the system and it worked.

    No clue. Close the bug for now.
    I'll keep an eye if it happens again.

    As a note, the log indicated it crashing while loading the Chromium module. It must have been something system related interacting unusually with that module (happens a lot.)

    I'll give it a more through testing later.
     
    AoiBlue, Aug 3, 2020
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