1. This forum is for bug reporting of current Live Game Server issues ONLY.
    Be sure to follow the format below, it will help us out greatly in responding. If you do not, your report may not be entered into the system.

    Read BEFORE submitting your first bug: Reporting Bugsā€¦ QA 101 Document
    • Search for your bug in all likely categories before posting in order to avoid duplicate reports.
    • Be sure to provide details of what the issue is and how to re-produce it, but keep your bug report factual.
    • Only report oneissue per thread, additional issues may be ignored.
    • Do not add, include or modify the thread moderator tags in the title of the thread. (indicators in the [])
    • Reply to an existing thread if you have additional information for the reported bug.
      Do not use this forum for commentary, your post will be deleted and you may be moderated, suspended or banned if the activity continues.
    • There is no need to submit crash logs. Crash data we require is automatically logged.
    NOTE: Important information including your location and system specs are automatically put into your clipboard when using /bug in the game (DO NOT add additional system specs unless requested). When starting your post, just use <CTRL>-V to insert the data and fill in the entries with no data.

    Please include Screenshots if possible. Images can be saved on our SotA Discord Server here

    If the clipboard does not work, use and fill in this Bug Report Template:
    1. Title:
    2. Reproducible?
    3. Blocker?
    4. Details:
    5. Steps to Reproduce:
    6. User Specs: (RAM, CPU, GPU and Operating System only)
    Dismiss Notice
Dismiss Notice
This Section is READ ONLY - All Posts Are Archived

[Resolved] Game crashes when entering Xenos

Discussion in '*** Bug Report Archive (After R75) ***' started by steorrawulf, May 8, 2021.

Tags:
Thread Status:
Not open for further replies.
  1. steorrawulf

    steorrawulf Avatar

    Messages:
    23
    Likes Received:
    28
    Trophy Points:
    3
    Gender:
    Male
    Location:
    'sconsin
    Title: Game crashes when entering Xenos
    Reproducible: For me, yes. Failed 3 of 3 tries
    Blocker? Not in general, maybe blocks me on the truth quest
    Details:
    I was following the truth quest. Talked to the ship captain in Etceter to complete the quests for talking to the captain and booking passage to Xenos. The loading screen for Xenos appeared, got to 4%, and the Unity crash report window displayed. The game was unresponsive. Restarted the game. Talked to the captain again, nothing happened when I asked for passage. Went to the quick travel boot to Xenos, and activated it. Again the game crashed with loading Xenos at 4%. Restarted the game. Went to Novia and took the boat to the island. Tried to enter Xenos. The game crashed with loading Xenos at 4%.
    Another note: after I started the game after the last crash, I noticed there was no audio.
    Steps to Reproduce: Tried 3 methods above.
    User Specs:
    05/08/2021 13:22
    Title:
    Reproduction Rate:
    Blocker?
    Details:
    Steps to Reproduce:
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz (8) System RAM: 32570
    GPU: NVIDIA GeForce RTX 2060 GPU RAM: 5980
    SotA.Win.64.1382.Date.05.01.21
    Area: Novia
    Area Display Name: Novia
    Loc: (-382.1, 11.9, -367.0)
    Debug: Tm92aWF8fCgtMzgyLjE0NCwgMTEuODY5LCAtMzY3KXwoMC4wMDIsIC0wLjg0NiwgLTAuMDA4LCAtMC41MzMpfDExNS41OTE4fDQ1fDM1
     
    Last edited: May 8, 2021
  2. Echondas

    Echondas Bug Hunter Bug Moderator

    Messages:
    3,785
    Likes Received:
    4,001
    Trophy Points:
    165
    Gender:
    Male
    Location:
    NY
    I just used the ferry from Etceter to Xenos (I am not on the quest, however) and it worked OK for me. Is this issue still happening for you? If it still happens, please take a look at your sota_log.txt and post it, to see if we can find anything that might help pinpoint the issue. On my laptop using the launcher that file is located here: %programfiles%\Portalarium\Shroud of the Avatar\Shroud of the Avatar_Data>

    Thanks
     
  3. steorrawulf

    steorrawulf Avatar

    Messages:
    23
    Likes Received:
    28
    Trophy Points:
    3
    Gender:
    Male
    Location:
    'sconsin
    I apologize for the delay. I tried it again just now and I was able to enter Xenos from Novia without any problems.
    Thanks for checking into it.
     
    Echondas and Alley Oop like this.
  4. steorrawulf

    steorrawulf Avatar

    Messages:
    23
    Likes Received:
    28
    Trophy Points:
    3
    Gender:
    Male
    Location:
    'sconsin
    The game is crashing again when I try to enter Xenos. Same as before. Why Xenos? I have no problems with any other town.
     
  5. steorrawulf

    steorrawulf Avatar

    Messages:
    23
    Likes Received:
    28
    Trophy Points:
    3
    Gender:
    Male
    Location:
    'sconsin
    After yesterday's update I was able to enter Xenos again. This time I didn't leave until I accomplished everything I needed to. That really is one of the most beautiful cities in the game.
     
    Alley Oop and Anpu like this.
Thread Status:
Not open for further replies.