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[Resolved] Game gets stuck right after login

Discussion in '*** Bug Report Archive (After R75) ***' started by Vero, Sep 29, 2020.

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  1. Vero

    Vero Avatar

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    This morning, in-game I noticed 'long wait times' for in-game commands. Example; double click on door, door opens 30ish sec later, cast buff, buff comes 30ish sec later, incoming dmg hit 30ish sec later etc. etc.

    After that the client crashed and I can't get past login screen anymore. Right after entering credentials the game gets stuck in loading screen.

    Having this issue on both regular and steam client.

    Reinstalled game seval times. No luck.
    Offline mode runs smooth
    Tried with different accounts. all same issue

    i7
    32gb
    1070
    w10
     
    Last edited: Sep 29, 2020
  2. Anpu

    Anpu Avatar

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    What scene were you in where this was happening?
     
  3. Vero

    Vero Avatar

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    Was in Ordinis Mortis when i started
     
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  4. Anpu

    Anpu Avatar

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    I was able to enter here and no issues of slowing down. I used a teleport to zone scroll and saw this in the /debug window arriving:

    [​IMG]

    I then logged out completely and closed the game. Logged in and selected Resume, no issues.
    I do not own a lot here, so don't know if that could be an issue? Just warnings, no Error or Fatal reports. Just hoping this might be useful?

    Using Nvidia 456.55 Drivers.

    09/29/2020 20:22
    Steps to Reproduce:
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Xeon(R) CPU E5-1620 0 @ 3.60GHz (8) System RAM: 16303
    GPU: NVIDIA GeForce GTX 1080 GPU RAM: 8079
    SotA.Win.64.1290.Date.09.25.20
    Area: POT_grassland_metropolis_01_template/Ordinis Mortis
    Area Display Name: Ordinis Mortis
    Loc: (164.7, 46.5, 308.6)
    Debug: UE9UX2dyYXNzbGFuZF9tZXRyb3BvbGlzXzAxX3RlbXBsYXRlfE9yZGluaXMgTW9ydGlzfCgxNjQuNjgyLCA0Ni41MDEsIDMwOC42MzIpfCgwLCAtMC42NTIsIDAsIC0wLjc1OCl8Mzk5LjM4Njh8MjUuMzQzODZ8MTQuMTg4ODk=
     
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  5. Vero

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    Thanks @Anpu for all the help.

    Weirdly it seemed to 'resolve itself' this morning. Still seeing quite some network congestions icons popup but i can login and play without any if the issues i was experiencing.
    Been logged in for a good hour or 2 now without big issues.

    Would have loved to know what was happening!
     
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  6. Vero

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    Issue just came back unfortunately.

    Started seeing more network icons until client logout.

    Tried to fish out some warnings from /debug.

    Not sure if this helps:

    Object Path:

    Time: 13:39:32.425

    Category: CONSOLE

    Message: PersistenceService, PoorConnectionBegin, Loading=False, Ping response delayed.Rtt(variance): 164(11). Ms since last receive: 156. Stats elapsed: 932sec.
    Longest delta between Send: 250ms Dispatch: 1016ms. Longest callback OnEv: 0=204ms OnResp: 0=32ms. Calls of Send: 57214 Dispatch: 59961.
    TotalPacketBytes: 592204 TotalCommandBytes: 510640 TotalPacketCount: 6797 TotalCommandsInPackets: 9706
    TotalPacketBytes: 1050021 TotalCommandBytes: 924141 TotalPacketCount: 10490 TotalCommandsInPackets: 13772

    No errors or fatal lines.
     
  7. Ravalox

    Ravalox Chief Cook and Bottle Washer Moderator SOTA Developer

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    These errors are indicating an issue in the internet between you and the game server.
     
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  8. Vero

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    Today issues were non-existent!

    If it indeed was between ISP and Game Server it's still a little strange. I did not encounter any other issues with internet. it's a stable fast connection. Working from home and running several systems.
    Ah well, seems all ok again!

    <3
     
    Alley Oop likes this.
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