Dismiss Notice
This Section is READ ONLY - All Posts Are Archived

[Resolved]Game Repeatedly Crashes at Launch

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by aceite, Jun 2, 2018.

Thread Status:
Not open for further replies.
  1. aceite

    aceite Avatar

    Messages:
    0
    Likes Received:
    0
    Trophy Points:
    0
    1. Title: Game Repeatedly Crashes at Launch
    2. Reproduction Rate: 100%
    3. Blocker? Yes
    4. Details: After pressing "Play" a window pops up. I have never seen this before. The game does not launch. This happened immediately after the patch (788) last night. I have not been able to play on my desktop. The issue does not occur on my laptop.
    5. Steps to Reproduce:
    6. User Specs:
    [​IMG]
     
    Last edited: Jun 2, 2018
  2. liz_the_wiz

    liz_the_wiz Avatar

    Messages:
    1,365
    Likes Received:
    2,033
    Trophy Points:
    113
    Gender:
    Female
    Check your anti virus.. a couple of the anti virus programs block things because of the launcher and the map system. You may need to white list the game
     
  3. aceite

    aceite Avatar

    Messages:
    0
    Likes Received:
    0
    Trophy Points:
    0
    I turned it off, but I was pretty sure that wouldn't work because my laptop has the same protection. It was also running fine before patch 788. Nothing changed. I'm trying to post a picture, but I'm having difficulty.
     
  4. aceite

    aceite Avatar

    Messages:
    0
    Likes Received:
    0
    Trophy Points:
    0
    Uninstalling and reinstalling the game fixed the problem.
     
Thread Status:
Not open for further replies.