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[Resolved] Monthly subscription was charged but rewards window has no COTO and potions

Discussion in 'User Interface (Including Launcher)' started by Bug2, Mar 1, 2019.

  1. Bug2

    Bug2 Avatar

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    03/01/2019 20:47
    Title: Monthly subscription was charged but rewards window has no COTO and potions
    Reproduction Rate: 100%
    Blocker?
    Details:
    Monthly subscription was charged on 2019-02-28 but rewards window has no COTO and potions
    Steps to Reproduce:
    User Specs:
    OS: Windows 7 (6.1.0) 64bit
    CPU: Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz (4) System RAM: 32715
    GPU: NVIDIA GeForce GTX 950 GPU RAM: 1960
    SotA.Win.64.921.Date.02.28.19
    Area: POT_swamp_metropolis_01a_template/Veritas Sanctuary
    Area Display Name: Veritas Sanctuary
    Loc: (-4.6, 36.1, 431.0)
    Debug: UE9UX3N3YW1wX21ldHJvcG9saXNfMDFhX3RlbXBsYXRlfFZlcml0YXMgU2FuY3R1YXJ5fCgtNC42MDIsIDM2LjA2OSwgNDMwLjk1OCl8KDAsIDAuMDE0LCAwLCAxKXwzNjEuODg1N3wzMC40MzM3fDE4
     
  2. that_shawn_guy

    that_shawn_guy Avatar

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    i have noticed a delay in loading rewards. at one point i didn't see any new rewards until about 3 minutes after i first checked.

    the first time i check was right after logging in. about 3 minutes later a green * appeared on the icon for the rewards window.
     
  3. Xiones

    Xiones Avatar

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    I've been waiting all day for my rewards and the 17 dollars worth of Cotos. Still nothing.
    and no reply from the devs.
     
  4. Jay Nord

    Jay Nord Avatar

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    I subscribed a new account today and also got nothing ingame yet.
     
  5. Lord Subtleton

    Lord Subtleton SotA Dev Moderator SOTA Developer

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    Please check again. Earlier today there was a blockage that has been resolved.