[Resolved] [Needs More Info] Camera rotation unity crash

Blocker: Semi, several unity crashes per day on shroud but not on other games.

Details: For the past couple weeks I've seen a lot of unity crashes while rotating the camera, particularly when jumping while rotating the camera. Not sure if jumping causes the failure or its just a coincidence. I noticed it once while rotating camera while descending a staircase, so maybe its an elevation change issue while rotating camera.

Steps to reproduce: um, not sure. it doesn't happen every time. rotate the camera a lot especially while moving or changing elevation. It's hard for me to test replication issue since I'm still having the scene load connection problems, often taking 3 to 5 hours of repeated attempts to load into a scene. When I do get in I'm not eager to try replicating a crash.

User Specs:
Windows 10
16GB
Intel(R) Core i7-6700 CPU @ 3.40 GHz
AMD Radeon R9 360

 

I tried to reproduce this in Silverdale Market, but didn't have any luck.
I'm using an Nvidia GTX 1070 - so maybe this is specific to that Radeon R9 360? Have you tried updating drivers, and such? Perhaps this is related to your other issue with connection problems?

 

Yes I've updated all drivers.

It's not related to the connection issue. The behavior is totally different. I'll try to replicate the issue but the connection issues that started when Chris replaced the server a few weeks ago make testing difficult.

 

Ok thanks - i’ve been spinning my camera wildly in various scenes and when changing elevations since i saw this bug and so far no luck reproducing it.

 

Do we have anyone on the bug team with AMD cards?

Also is a Radion 360 a minimum card for the game? Thought it was at 500 something?

 

https://www.shroudoftheavatar.com/?page_id=19

 

I've played for well over a year, 6000 hours of gameplay, and this issue didn't begin to occur until the March 2021 release.

Crashed 4 times in the last 30 minutes.

 

Maybe it's a driver issue? ATI (now AMD) was well known for their drivers.. Can you try rolling back to a driver version from prior to the March 2021 release?

 

Possible. It's unlikely that the driver updated within hours of the SotA march release. I'll look into it.

 

Rolling back to a driver update from March 24th. Will advise if it fixes the issue.

 

So far so good. Just unlucky that the Driver update coincided so closely with the SotA Release.

 

Cool - I'm going to mark this resolved.