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[Resolved] SotA Crash locked up my computer

Discussion in '*** Bug Report Archive (After R75) ***' started by Yetok, Jul 25, 2020.

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  1. Yetok

    Yetok Avatar

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    1. SotA crashed and locked up my computer.
    2. Don't know.
    3. Well, the computer rebooted after a hard reboot, but I'd say crashing is a blocker?
    4. I was running through Aerie and suddenly my computer went to black screens and froze. I tried ctrl-alt-del, alt-f4, escape, alt-tab, and windows keys to try to get to my desktop without success. There was no sound or video anymore and I had to hard reboot the computer by holding the power button.

    I got this from the Windows Application Error Logs:

    Description:
    Faulting application name: Shroud of the Avatar.exe, version: 2018.4.24.29073, time stamp: 0x5efc68ae
    Faulting module name: nvwgf2umx.dll, version: 27.21.14.5167, time stamp: 0x5f022459
    Exception code: 0xc0000005
    Fault offset: 0x000000000068121b
    Faulting process id: 0x3888
    Faulting application start time: 0x01d66271b77fcfee
    Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\SotA\Shroud of the Avatar.exe
    Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e92a0ac2e05fb2ca\nvwgf2umx.dll
    Report Id: fe2ce4b9-fe44-4bf2-a440-27158a72b0c7
    Faulting package full name:
    Faulting package-relative application ID:
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2020-07-25T12:40:14.938578900Z" />
    <EventRecordID>2141</EventRecordID>
    <Channel>Application</Channel>
    <Computer>PATRICE</Computer>
    <Security />
    </System>
    <EventData>
    <Data>Shroud of the Avatar.exe</Data>
    <Data>2018.4.24.29073</Data>
    <Data>5efc68ae</Data>
    <Data>nvwgf2umx.dll</Data>
    <Data>27.21.14.5167</Data>
    <Data>5f022459</Data>
    <Data>c0000005</Data>
    <Data>000000000068121b</Data>
    <Data>3888</Data>
    <Data>01d66271b77fcfee</Data>
    <Data>C:\Program Files (x86)\Steam\steamapps\common\SotA\Shroud of the Avatar.exe</Data>
    <Data>C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e92a0ac2e05fb2ca\nvwgf2umx.dll</Data>
    <Data>fe2ce4b9-fe44-4bf2-a440-27158a72b0c7</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    </EventData>
    </Event>


    5. Don't know?
    6. Intel Core i5-6600K, 8GB RAM, 2x nvidia GeForce GTX 970 in SLI, Windows 10 Home
     
  2. Mylady ‘Gin Gin Darlin

    Mylady ‘Gin Gin Darlin Avatar

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    Have you tried updating your Nvidia drivers?
     
    Anpu likes this.
  3. Yetok

    Yetok Avatar

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    They are up to date. Thanks for the suggestion! The game works after rebooting, but I thought I should share the event log in case it could help the devs fix a bug for others.
     
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