[Resolved] Unable to login through Steam sometimes - build 726

After clicking "login using Steam" - sometimes getting the background image only, with no interaction possible after that.

 

Also seeing this when running the .exe directly (bypassing Steam) and logging in with standard username/password.

 

Same here (via Steam). After "Login via Steam" only this "empty" screen shows....

 

Here's output log data:

Spoiler

Initialize engine version: 2017.2.1p2 (1dc514532f08)
GfxDevice: creating device client; threaded=1
Direct3D:
Version: Direct3D 11.0 [level 11.0]
Renderer: NVIDIA GeForce GTX 670 (ID=0x1189)
Vendor: NVIDIA
VRAM: 1990 MB
Driver: 23.21.13.8813
Begin MonoManager ReloadAssembly
- Completed reload, in 0.233 seconds
Shader 'UI/Default Font': fallback shader 'UI/Default' not found
ERROR: Shader Shader is not supported on this GPU (none of subshaders/fallbacks are suitable)WARNING: Shader Unsupported: 'UI/Default Font' - Setting to default shader.
Shader 'Nature/Terrain/Diffuse': fallback shader 'Diffuse' not found
Shader 'Nature/Terrain/Diffuse': dependency 'AddPassShader' shader 'Hidden/TerrainEngine/Splatmap/Diffuse-AddPass' not found
Shader 'Nature/Terrain/Diffuse': dependency 'BaseMapShader' shader 'Diffuse' not found
Shader 'Nature/Terrain/Diffuse': dependency 'Details1' shader 'Hidden/TerrainEngine/Details/WavingDoublePass' not found
Shader 'Nature/Terrain/Diffuse': dependency 'Details2' shader 'Hidden/TerrainEngine/Details/BillboardWavingDoublePass' not found
Shader 'Nature/Terrain/Diffuse': dependency 'Tree0' shader 'Hidden/TerrainEngine/BillboardTree' not found
Shader 'Nature/Terrain/Specular': fallback shader 'Nature/Terrain/Diffuse' not found
Shader 'Nature/Terrain/Specular': dependency 'AddPassShader' shader 'Hidden/TerrainEngine/Splatmap/Specular-AddPass' not found
Shader 'Nature/Terrain/Specular': dependency 'BaseMapShader' shader 'Hidden/TerrainEngine/Splatmap/Specular-Base' not found
Shader 'Nature/Terrain/Standard': fallback shader 'Nature/Terrain/Diffuse' not found
Shader 'Nature/Terrain/Standard': dependency 'AddPassShader' shader 'Hidden/TerrainEngine/Splatmap/Standard-AddPass' not found
Shader 'Nature/Terrain/Standard': dependency 'BaseMapShader' shader 'Hidden/TerrainEngine/Splatmap/Standard-Base' not found
Shader 'Hidden/Internal-GUIRoundedRect': fallback shader 'Hidden/Internal-GUITextureClip' not found
<RI> Initializing input.

<RI> Input initialized.

<RI> Initialized touch support.

Setting up 1 worker threads for Enlighten.
Thread -> id: 1ad0 -> priority: 1
UnloadTime: 1.098906 ms
GameManagerSceneObject.Awake. 1/30/2018 1:33:37 PM
Fallback handler could not load library E:/SteamLibrary/steamapps/common/SotA/Shroud of the Avatar_Data/Mono/libc
Fallback handler could not load library E:/SteamLibrary/steamapps/common/SotA/Shroud of the Avatar_Data/Mono/.\libc
Fallback handler could not load library E:/SteamLibrary/steamapps/common/SotA/Shroud of the Avatar_Data/Mono/libc
SystemInfo, graphicsDeviceName=NVIDIA GeForce GTX 670, graphicsMemorySize=1990, graphicsDeviceType=Direct3D11, operatingSystem=Windows 7 Service Pack 1 (6.1.7601) 64bit, processorCount=4, processorType=Intel(R) Xeon(R) CPU W3550 @ 3.07GHz, systemMemorySize=24573
SotA.EarlyAccess.Win.64.726.Date.01.29.18, LocalTime=1/30/2018 1:33:38 PM, Patch=george-roberts-1960.2
LanguageManager: Setting Language=English, Partner=None
PreviousApplicationExit status=clean systemMemorySize=24573
DontDestroyOnLoad only work for root GameObjects or components on root GameObjects.
(Filename: Line: 482)

Pathfinding: Init
Fallback handler could not load library E:/SteamLibrary/steamapps/common/SotA/Shroud of the Avatar_Data/Mono/RzChromaSDK64
Fallback handler could not load library E:/SteamLibrary/steamapps/common/SotA/Shroud of the Avatar_Data/Mono/.\RzChromaSDK64
Fallback handler could not load library E:/SteamLibrary/steamapps/common/SotA/Shroud of the Avatar_Data/Mono/RzChromaSDK64
Fallback handler could not load library E:/SteamLibrary/steamapps/common/SotA/Shroud of the Avatar_Data/Mono/libRzChromaSDK64
Fallback handler could not load library E:/SteamLibrary/steamapps/common/SotA/Shroud of the Avatar_Data/Mono/.\libRzChromaSDK64
Fallback handler could not load library E:/SteamLibrary/steamapps/common/SotA/Shroud of the Avatar_Data/Mono/libRzChromaSDK64
Fallback handler could not load library E:/SteamLibrary/steamapps/common/SotA/Shroud of the Avatar_Data/Mono/RzChromaSDK64
Fallback handler could not load library E:/SteamLibrary/steamapps/common/SotA/Shroud of the Avatar_Data/Mono/.\RzChromaSDK64
Fallback handler could not load library E:/SteamLibrary/steamapps/common/SotA/Shroud of the Avatar_Data/Mono/RzChromaSDK64
Fallback handler could not load library E:/SteamLibrary/steamapps/common/SotA/Shroud of the Avatar_Data/Mono/libRzChromaSDK64
Fallback handler could not load library E:/SteamLibrary/steamapps/common/SotA/Shroud of the Avatar_Data/Mono/.\libRzChromaSDK64
Fallback handler could not load library E:/SteamLibrary/steamapps/common/SotA/Shroud of the Avatar_Data/Mono/libRzChromaSDK64
Steam Initialized: True
AI Behaviors Preloaded
NetworkingPeer: Connecting to "208.81.240.51:5055"
PhotonNetwork: StatusChange Connect, State=Connecting
Network storage reset
PhotonNetwork: StatusChange EncryptionEstablished, State=Connected
AuthenticateResponse: Ok, Position=0
OnAuthenticateComplete: Ok
Network storage reset
0 : 581e34e6abb72205d8e451a3
Found character: Echondas

Seeing this in spammed repeatedly my Output Log:

Spoiler

FormatException: Input string was not in a correct format.
at System.String.ParseFormatSpecifier (System.String str, System.Int32& ptr, System.Int32& n, System.Int32& width, System.Boolean& left_align, System.String& format) [0x00000] in <filename unknown>:0
at System.String.FormatHelper (System.Text.StringBuilder result, IFormatProvider provider, System.String format, System.Object[] args) [0x00000] in <filename unknown>:0
at System.String.Format (IFormatProvider provider, System.String format, System.Object[] args) [0x00000] in <filename unknown>:0
at NetworkingPeer.OnStatusChanged (StatusCode statusCode) [0x00000] in <filename unknown>:0
at ExitGames.Client.Photon.EnetPeer.QueueIncomingCommand (ExitGames.Client.Photon.NCommand command) [0x00000] in <filename unknown>:0
at ExitGames.Client.Photon.EnetPeer.ExecuteCommand (ExitGames.Client.Photon.NCommand command) [0x00000] in <filename unknown>:0
at ExitGames.Client.Photon.EnetPeer+<>c__DisplayClass57_0.<ReceiveIncomingCommands>b__0 () [0x00000] in <filename unknown>:0
at ExitGames.Client.Photon.EnetPeer.DispatchIncomingCommands () [0x00000] in <filename unknown>:0
at ExitGames.Client.Photon.PhotonPeer.DispatchIncomingCommands () [0x00000] in <filename unknown>:0
at PhotonHandler.Update () [0x00000] in <filename unknown>:0
(Filename: Line: -1)

 

i can't play ... same issue

 

Thanks for the reports, and sorry about this issue! We should be releasing a new build soon, 727, to fix this problem.

 

Thanks @BurningToad - FYI also seeing this with a separate install of the non-steam packaged client.

 

thx

 

Build 727, which has a fix for this issue, is now live.

 

Thank you for the fast fix. Works perfect now!!!!