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[Responded] Build 728 - Lost Grass and Tree Remover

Discussion in 'Player Owned Towns & Player Housing' started by Fionwyn Wyldemane, Feb 5, 2018.

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  1. Fionwyn Wyldemane

    Fionwyn Wyldemane Avatar

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    Location:
    Chicago, IL
    2/5/2018 9:34 PM

    Title: I lost a 32x32 Grass and Tree Remover
    Reproduction Rate: Unk
    Blocker? No
    Details: I was trying to place a galleon on a city water lot. The lot *did not* remove the trees and a rather huge one was actually inside the ship. So I placed a tree remover *in the water* trying to get rid of the tree. Oops, not only is there still a tree that goes into the ship, but the remover is lost in the water and I cannot get it out. Can you please dig it out of the water??

    [​IMG]

    Steps to Reproduce:
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8) System RAM: 16211
    GPU: NVIDIA GeForce GTX 960M GPU RAM: 4065
    SotA.EarlyAccess.LIVE.Win.64.728.Date.01.30.18
    Area: POT_swampisland_metropolis_01a_template/Serenity Isle
    Area Display Name: Serenity Isle
    Loc: (77.4, 13.0, 584.1)
    Debug: UE9UX3N3YW1waXNsYW5kX21ldHJvcG9saXNfMDFhX3RlbXBsYXRlfFNlcmVuaXR5IElzbGV8KDc3LjM5MiwgMTMuMDAzLCA1ODQuMDUyKXwoMCwgMC4wNTMsIDAsIDAuOTk5KXwzMC41MjkyNXwyMS43NTE2NXwxMS4zMjk5OQ==
     
    Fionwyn Wyldemane, Feb 5, 2018
    #1
    Spoon likes this.
  2. Lexie

    Lexie Bear Queen Emeritus

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    @Fionwyn Wyldemane please file a support ticket at support@portalarium.com - this goes for any missing items. I'm sorry for the trouble.
    Once you get it back (if it didn't return after restarting the client) we can work towards the tree issue. I'd mention that in your ticket as well in case we can do something about it at the same time, two birds with one stone :)
     
    Lexie, Feb 7, 2018
    #2
    Fionwyn Wyldemane likes this.
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