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[Responded] Can't play instruments from about 2 month

Discussion in 'Release 44 Bug Forum' started by Antrax Artek, Aug 3, 2017.

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  1. Antrax Artek

    Antrax Artek Avatar

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    Title: Can't play instruments from about 2 month
    Reproduction Rate:Everytime i try to use any music sheet in game with any instrument, after character take in hand the instrument don't do anything.
    Blocker? ?
    Details: I can play manually using numbers after taking in hand the instrument but no buff.
    Steps to Reproduce:Use any sheet music with any instrument
    User Specs:
    I7 6700HQ 2.60GHz
    GTX 1060 6GB
    16GB Ram
    SSD 128GB

    This happens in differents patches/release and any location
     
  2. Lexie

    Lexie Bear Queen Emeritus

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    Can you break down everything you have tried so far to troubleshoot? This may require some technical troubleshooting which can lead to a very long forum thread, so let's see what has been tried so far :) Thanks!
    There could be some file corruption here so I want to make at the very least a full uninstall and reinstall has been attempted.
     
  3. Daxxe Diggler

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    @Antrax Artek - Have you tried dragging the sheet music icon to your utility bar and hitting the assigned hotkey?

    That's how I play mine (works great for Fleet Flute).
     
  4. Antrax Artek

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    Tried, was my standard way to use them before that bug
     
  5. Daxxe Diggler

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    OK, then sounds like @Lexie needs to get some more info from you to figure this out (see her post above).

    It may just be corrupted song files as she suggested. Maybe I can lend you one of mine in-game to test and see if it's the physical item or if none of them work at all for you?

    Send me a friend request in-game - Daxxe Diggler
     
  6. Mischievous Dragon

    Mischievous Dragon Riparian Reaper

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    @Antrax Artek - Can you break down everything you have tried so far to troubleshoot?

    It would be helpful also to know which operating system, sound card and mainboard do you use.
     
  7. Antrax Artek

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    It's not sound or hardware releated problem, the problem is not the sound (it works fine if i press number) but is the buff of artifact that is not active, the character don't move fingers, just take in hand instrument.
    Solution tried:
    Tried over 10 different music sheet custom and official and 5x different artifact and all standard instrument (also piano etc).
    Tried relog, different maps, equip/unequip, the problem is here from about 2 month or more.
     
  8. Mischievous Dragon

    Mischievous Dragon Riparian Reaper

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  9. Lexie

    Lexie Bear Queen Emeritus

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    Okay, I spoke to Attenwood and we suspect it MIGHT be related to bug # 49124 which is currently open. It seems to be machine specific, and we haven't narrowed it down yet. Odds are, music will work for you if you play on the game on a different computer.

    Some info on this bug: Typing "/play X loop" seems to allow the instrument to work as expected immediately. Playing MML/ABC/Sheet Music does nothing.
     
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  10. Antrax Artek

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    I can confirm that, /play name of music loop works perfectly (when playing with that command if i click on the sheet the character stops playing).
    So have i to test on another machine?
     
  11. Lexie

    Lexie Bear Queen Emeritus

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    You don't have to test it, no. Just saying that it would probably work for the time being.
    Bug is open.
     
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