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[Responded] COTOs from in game expired bundle item not delivered

Discussion in 'Items & Inventory' started by Spungwa, Mar 2, 2019.

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  1. Spungwa

    Spungwa Avatar

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    03/02/2019 16:50
    Title: COTOs from in game expired bundle item not delivered
    Reproduction Rate: ?? - only had one
    Blocker? N

    Details:
    I had bought with COTOs a Shogun Town Tax Free Bundle before they expired on 21st Dec 2018.
    I opened the bundle item on 02/03/2019 around 16:30 GMT, this was after the COTO changes to 1 old COTO = 100 new COTOs. So assume this is the root of the problem.
    My inventory exploded with all the other items, but the COTOs that are supposed to come with the bundle did not appear in my inventory.
    I think it supposed to be 50 old COTOs, so 5000 new COTOs.

    Steps to Reproduce:
    Put the expired bundle in your inventory.
    Right click the bundle and use.
    No COTOs are delivered to your inventory, but the other items are.

    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8) System RAM: 32665
    GPU: NVIDIA GeForce GTX 970 GPU RAM: 4058
    SotA.Win.64.922.Date.03.01.19
    Area: POT_desert_metropolis_01b_template/Rinzai
    Area Display Name: Rinzai
    Loc: (56.6, 38.0, 119.9)
    Debug: UE9UX2Rlc2VydF9tZXRyb3BvbGlzXzAxYl90ZW1wbGF0ZXxSaW56YWl8KDU2LjU3MiwgMzcuOTk5LCAxMTkuOTMxKXwoMCwgLTAuNDU4LCAwLCAtMC44ODkpfC0xNzQ1LjM0MnwzNi43NjUxNnw2LjQ3MTUwNw==
     
  2. Lord Subtleton

    Lord Subtleton Developer Emeritus

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    Sorry to hear this happened. Please send an email to customer support ( support@portalarium.com ) to get this resolved.
     
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