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[Responded] Crash to Desktop when transitioning to new scene

Discussion in 'Release 42 Bug Forum' started by ErikRulez, Jun 4, 2017.

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  1. ErikRulez

    ErikRulez Avatar

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    1. Title: Crash to Desktop when transitioning to new scene
    2. Reproduction Rate: intermittent
    3. Blocker? No
    4. Details: I am seeing intermittent crashes to desktop when leaving scenes. It has happened several times but does not seem to have a pattern. I crashed twice trying to leave Whyte Roc
    5. Steps to Reproduce:Transition between scenes
    6. User Specs: i5-2500 16gb Geforce GTX 770
    --------------------------------------------------------------------------

    Unity Player [version: Unity 5.6.1p1_74c1f4917542]

    mono.dll caused an Access Violation (0xc0000005)
    in module mono.dll at 0033:e8af22e8.

    Error occurred at 2017-06-04_083116.
    D:\Steam\steamapps\common\SotA\Shroud of the Avatar.exe, run by Erik.
    52% memory in use.
    16357 MB physical memory [7721 MB free].
    16356 MB paging file [6657 MB free].
    8388608 MB user address space [8382953 MB free].
    Read from location 00000000 caused an access violation.

    ---------------------------------------------------------------------------


    Unity Player [version: Unity 5.6.1p1_74c1f4917542]

    Shroud of the Avatar.exe caused an Access Violation (0xc0000005)
    in module Shroud of the Avatar.exe at 0033:3fcc53d4.

    Error occurred at 2017-06-04_084102.
    D:\Steam\steamapps\common\SotA\Shroud of the Avatar.exe, run by Erik.
    49% memory in use.
    16357 MB physical memory [8336 MB free].
    16356 MB paging file [7278 MB free].
    8388608 MB user address space [8383206 MB free].
    Write to location 61727476 caused an access violation.
     
    ErikRulez, Jun 4, 2017
    #1
  2. warxnox

    warxnox Avatar

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    Same issue while loging into a scene in which I had just crashed before.
    100% reproduction rate for me.

    Solution was to log back into Novia then renter the scene.
     
    warxnox, Jun 14, 2017
    #2
  3. Lexie

    Lexie Bear Queen Emeritus

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    Be sure to note some spec information by using /bug in game. It will copy it via your system so you just need to paste it after that. For the majority, the crashes have been reduced (as a whole, in general) and there is scene lag in some cities that is affecting users.

    Also include all the troubleshooting you have completed already, thank you :)
     
    Lexie, Jun 15, 2017
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