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[Responded] Lost bag while looking at banker

Discussion in 'Items & Inventory' started by Analias, Apr 14, 2018.

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  1. Analias

    Analias Avatar

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    While looking at the banker, I inadvertently clicked, dragged, and unclicked (in quick succession) a bag. The bag disappeared from my banker and I could not find it anywhere. It didn't have much in it, just a Truth banner and a couple house items.

    Don't know if it mattered, but the bag had been renamed to '8 Housing'

    4/14/2018 10:25 AM
    Title:
    Reproduction Rate:
    Blocker?
    Details:
    Steps to Reproduce:
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz (12) System RAM: 32743
    GPU: NVIDIA GeForce GTX 970 GPU RAM: 4058
    SotA.Win.64.760.Date.04.04.18
    Area: POT_forest_metropolis_02_template/Crossroads
    Area Display Name: Crossroads
    Loc: (-54.3, 36.0, -155.8)
    Debug: UE9UX2ZvcmVzdF9tZXRyb3BvbGlzXzAyX3RlbXBsYXRlfENyb3Nzcm9hZHN8KC01NC4zMzksIDM2LjAwMSwgLTE1NS43NTIpfCgwLCAwLjY2NSwgMCwgMC43NDcpfC04NjAuNTg0fDI0LjkyNzE0fDEuNDg2MDE=
     
  2. Lexie

    Lexie Bear Queen Emeritus

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    @Analias
    I would first try checking your inventory again (and bank) after a full client restart. If you still cannot find the bag please contact support at support@portalarium.com. We would have to treat your issue as an account related missing item issue. I'm sorry for the trouble.
     
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