[Responded] Unable to run or update sota in Steam : File privledges

1. Title: Unable to run or update sota in Steam
   
2. Reproduction Rate:100%
3. Blocker?yes
4. Details: Steam keeps loosing the appropriate rights to run or update sota. Error: An error occured while updating Shroud of The Avatar: Forsaken Virtures (missing file privledges). Other games update and run fine. I can repair the file permissions with the Steam Client but the same issue will re-occur.
   
5. Steps to Reproduce:Try to run SOTA
   
6. User Specs:Windows 10, Core i7, 8 gig ram,GTX970

 

system specs would maybe help here (win, Linux, MacOS...) to help you

 

@pinzasso
Which operating system do you use?
When did you start having this issue
and what was the last thing you did before it started having problems?

 

Win 10 and only after updateing to the newest release. Version 6.5.1 08/31/17

I can still run the game outside of steam. Something in the update process to the next version seems to change permissions.

 

@pinzasso
I'm not a fan of referring people to websites but I think we should first go through Steam's documentation on this specific error. Some of this you may have tried; I'd go through it again because I've had that work for me before

https://support.steampowered.com/kb_article.php?ref=2274-IFLV-5334

 

Hi lexie,
I saw that and tried most of the things.
Clearing the download cache does nothing.
Fixing the folder persons has it start downloading but it seems to get the same issue again when trying to update.

 

This will be very difficult for us to troubleshoot ourselves; do you know if it works just fine through the sota launcher itself?
I also assume you have updated the steam client and no anti-virus program was running at the time of install, that you have admin settings on that account, etc.
It is possible that a full uninstall and reinstall may be needed, but you may want to check to see if it works outside of the steam first.
@pinzasso

 

Thanks for your support,

I realize that you most likely wouldn't be able to help but i just wanted to bring this up.
I will most likely reinstall in steam as i am unsure what else to try.

 

@pinzasso
I think that is the best bet. Make sure you have admin permissions and all that jazz during the re-install
When it wants to re-download it usually means something got corrupt. Sometimes...