Discussion in 'Announcements' started by DarkStarr, Aug 3, 2018.
Same here - no R56 rewards on my account even though I'm on month 2 of my subscription.
With this change the new tracking period for the rewards period will now match the live dates for the Releases. For example to be part of the R57 livestream rewards you need to have an active reward program membership starting on the live date of Release 57 which will be August 30. You can also join at anytime until R57 ends o If you join on September 27 then you are now in for the Release 58 rewards.
@Chaox will be making a post and updating everyone’s account pages soon.
Hi same here. I have got 3 Accounts (one for my brother who quit playing and one for my cousin who didnt started).
2 of them with sub starting last month.
1 without sub but bought clock set during R56 Telethon.
No R56 Reward on page in special rewards. Shall i mail to support or is it a well known problem and you are working on it?
Update: the account without sub but bought something there is the entry of R56 Rewards.
Until @Chaox makes his post we won’t have gotten all the reward programs updated. No need to signal support
The big mega "everything" sale was not a everything sale.. The 80 homes only 79 we're on sale - (1) Row house was missed.. The 4 story greenhouse storefront row home.
Funny it was the only home that I was planning to buy and it was left off of the sale which normally in the past it was always on sale.
The Devs were made aware and you were pinged as well.. However no change to the sale correction.. Maybe this Friday it will be a big mega "everything" sale.
Snorted my coffee!
We will look
Looks like we did actually add it at 4:30 on Friday
Thank you for the transparency and follow up.
Guess I was on to early looking.. I will check again this Friday.
Again thanks for the update regarding the correction.
UPDATE: Replaced the word "month" with "Release" in the OP to make it clear that we track stretch goals for the length of a release vs. calendar month.
Where can we see the current total?
You can see it on Fridays when everything is 20% off for 12 hours. (I think it's 12 hours...
Bought something in add-on store during the livestream on 17th, but still no R56 reward under the tab special rewards. Should I write the support?
Try going to your bank & doing claim...
The rewards still have to be created.
I'm fully aware that the content is not created yet, but you will at least get a note in your account under special rewards, that you will get it.
that's just 1 week. give them a few days more.
I have a subscription and it took over two weeks to show in the rewards tab...
Not needed Riya, it will show up. Always does
Is there a reason the total is only visible fridays?
Not enough bandwidth?
Separate names with a comma.