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Stuck at 99% Not responding loading into Brittany Wharfs

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by Lained, Apr 19, 2018.

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  1. Lained

    Lained Avatar

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    1. Title: Stuck at 99% Not responding loading into Brittany Wharfs.
    2. Reproduction Rate: 100% (2 of 2)
    3. Blocker: Yes
    4. Details: After patching to 666 I can no longer load into Brittany Wharfs from the main menu. I was in yesterday OK prior to 666 patch.
    5. Steps to Reproduce: log out of Brittany Wharfs and load in from the main menu.
    6. User Specs:

      OS: Windows 10 (10.0.0) 64bit
      CPU: Intel(R) Core(TM) i5-6400 CPU @ 2.70GHz (4) System RAM: 8052
      GPU: Intel(R) HD Graphics 530 GPU RAM: 2141
      SotA.QA.Win.64.666.Date.04.19.18
      Area: Novia_R3_City_Brittany_Wharfs
      Area Display Name: Brittany Wharfs​
     
  2. Stryker Sparhawk

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    Did you try switching to a different graphics mode > You were on fast > switch to beautiful and try loading.
     
  3. Lained

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    Same result, how did you determine I was using fastest?
     
  4. Stryker Sparhawk

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    The same thing was happening when loading into Owl's Head earlier this release, and the graphics mode switch seemed to allow me into the scene after frustrating moments of being stuck at 98% on tens of minutes.

    Was worth a chance to attempt.
     
  5. Mischievous Dragon

    Mischievous Dragon Riparian Reaper

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    Your system does not meet the minimum requirements for the amount of System RAM. Unfortunately, I believe your lack of System RAM might be what is leading to the issue you're experiencing.
     
  6. Lained

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    I've 8 GB which is the minimum, also I'm playing normally just fine albeit on fastest. I was going to try loading to the overworld first but decided to give it one last go and actually got in, not sure what changed after failed three times.
     
  7. Lexie

    Lexie Bear Queen Emeritus

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    This is an issue that is happening on live that is also happening on QA. It usually (but not always) happens on the first load in. When this happens try switching to a different video setting (Fastest to something else, for example) or try the overworld. For some, just trying again will work. We're still working out the nitty gritty on this one.
     
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  8. Mischievous Dragon

    Mischievous Dragon Riparian Reaper

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    Your Intel HD Graphics 530 takes some from system RAM so the usable memory (RAM) is much less than 8 GB.
     
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