Telethon still missing from my Account tab

Discussion in 'General Discussion' started by Earl Atogrim von Draken, Dec 15, 2016.

  1. Earl Atogrim von Draken

    Earl Atogrim von Draken Avatar

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    @Berek normal or is something wrong?
     
  2. Spoon

    Spoon Bug Brigade - Bug Hunter

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    Missing here as well. So I think it is time to add to support's burden and send in a ticket.
     
  3. Jens_T

    Jens_T Avatar

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    Same here... I believe they posted that a bug was identified. @Berek would be nice to advise if we should open tickets or wait a bit longer
     
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  4. Bow Vale

    Bow Vale Avatar

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    I sent in a ticket yesterday, i was reluctant to as i don't want to waste their time especially at a release time but i thought it was just me as there was an issue with payment pending with the item i bought. It seems from this others have as well,

    I MUST get the squirrel though!!
     
  5. Aimend

    Aimend Avatar

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    I just did a quick search of Berek's posts and came up emptyhanded. Can you point me in the direction of this?

    Just checked my acct page and I have reward hats listed in there multiple times now...instead of winter telethon items.
     
  6. Rosemourne

    Rosemourne Avatar

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    Hmm, that's strange that people are missing it. I just looked and I have them. They're not listed out like in the past ones, it's just "Fall into Winter 2016 Telethon Rewards"
     
  7. Bow Vale

    Bow Vale Avatar

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    AHHHH yes, well done, yes due to the list being long and each individual item not being shown i missed it....I have the squirrel incoming :) and i presume the others above do as well!
     
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  8. Earl Atogrim von Draken

    Earl Atogrim von Draken Avatar

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    There they are.
    Never touch a running system @Berek ^^
     
  9. Jens_T

    Jens_T Avatar

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    Reading helps:)
     
  10. Berek

    Berek Avatar

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    I don't get it ;)
     
  11. Browncoat Jayson

    Browncoat Jayson Legend of the Hearth

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    I do see the Fall into Winter 2016 Telethon Rewards in my Special Rewards tab, but I noticed that all of the Grand Tour hat rewards are duplicated now as well. Is that a bug, @Berek?
     
  12. Earl Atogrim von Draken

    Earl Atogrim von Draken Avatar

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    It means don't change something that worked good so far without the need to change it ;-)
    I really didn't see it because the reward was listed different than those before lol.
     
  13. Chaox

    Chaox Associate Producer SOTA Developer

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    This is an artifact of some renaming I'm doing, it surfaces only in display and not in actual duplication of items (I confirmed this with QA late yesterday). I will be fixing this as soon as I'm done with my "going to Live" database integrations.
     
  14. Chaox

    Chaox Associate Producer SOTA Developer

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    The Grand Tour hat display duplication should be fixed now.
     
  15. Maeryck

    Maeryck Avatar

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    Can confirm no duplicates appear anymore on my account. (half an hour ago they were still there)
    Yet the "Fall into Winter 2016 Telethon Rewards" is still missing.
    Should I mail support for this, or is it something that will still be added later?
     
  16. DarkStarr

    DarkStarr Executive Producer Moderator SOTA Developer

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    Please send in a support ticket
     
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