Here are my observations from what I constantly hear from new players. This is from carefully listening to what new players are asking in universal chat and on the forums. As well as speaking to some people as well. I do not, in any way claim I know all the answers to the New Player question/dilemma. But I can share a few observations: 1. When A new player account starts the game, most have no idea at all they can actually get 1 free POT row lot deed. In fact, the quest that gives this can be completely missed by players. 2. The second most frequently asked question from a new player is: How do I make the maps work? This is because most all scenes are still missing maps, and a new player playing our game sees this and then wonders if they just aren't aware of some way to make maps work. The next question after this usually is: Is this game still in Beta? Because a very core basic game mechanic is still missing in the game, this gives an unfinished appearance to them. 3. If players do finish all the quests/tasks in the Solace Bridge outskirts, they then will typically continue on to Soltown (they are led there) and from there do the quests in Soltown and/or continue onto the Love part of the Main Quest. This part here (Love part of the Main Quest) I hear from many that they stop playing, encounter difficulty or are confused by direction. The sudden ramp up in difficulty (sent to tier 4-5 scenes) as well as various issues with the sequence and tasks and markers for the Love part of the Main Quest are concerning. 4. Where do I find Insert Random Recipe Name Here is the 3rd most commonly asked question. 5. For some reason, players either do not want or even know about the 2 other Outskirts areas. These areas can either be discovered by the player on their own, or if they happen to speak to Arabella, she then will direct them to go visit them (one at a time, per conversion with her). This is just my observations from actual new players. As for factors that might be related to older player accounts that might be returning may have other issues or concerns that makes them not want to return playing (most of them have stuck blue markers on their characters, and they think they have stuck quests. This is from speaking to a few returning players who had questions about "stuck quests" of which I had to explain that they actually have stuck blue markers on their account, and not a stuck quest.).