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[Resolved] win 7 dx11 crash at 100% load game

Discussion in '*** Bug Report Archive (After R75) ***' started by Desim, Aug 17, 2020.

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  1. Desim

    Desim Avatar

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    before the login (game loads the zone etc to 99-100% then the game crashes, with this error:
    "
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Shroud of the Avatar.exe
    Application Version: 2018.4.24.29073
    Application Timestamp: 5efc68ae
    Fault Module Name: d3d11.dll
    Fault Module Version: 6.1.7601.17514
    Fault Module Timestamp: 4ce7c5a2
    Exception Code: c0000005
    Exception Offset: 000000000008ee3a
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033
    Additional Information 1: d7b3
    Additional Information 2: d7b3dc59ac37f31b69ae022d19bfb6c2
    Additional Information 3: 4a31
    Additional Information 4: 4a31ad9798ad1a3682b92f408e919326
    "

    My goal is to not use windows Update (I rather manually install what I need) This was working with Windows 10, Same PC, AMD gpu, and drivers...
    though the most recent DirectX webinstaller crashes also.

    Currently Trying a 2010 DX11 installer found on a third party site, maybe this will fix the issue.

    Update: reinstalled with the newer dx11, Installing Service Pack 1, might be the issue.. read on a site that dx11 on windows requires the service pack installed.

    Update 2: submitted to the Windows Update Setting, ran into error, installing an "update rediness" thing from MS,what the code is describing
    https://www.microsoft.com/en-us/download/confirmation.aspx?id=20858 which should fix (linked incase anyone runs into a similair problem in the future haha)

    Update 3: Though with the rediness update tool, I was able to run and install the official dxwebsetup a, Windows Update isn't working.
    .. Same SOTA crash report.

    Update 4: Submit to the idea it's a Windows update, turned ON windows Update.

    Update 5: Installed Updates using the normal updater and it runs now, I don't know which update it was, though.
     
    Last edited: Aug 17, 2020
    Desim, Aug 17, 2020
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