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Workaround: Arabella appears as Merchant and doesn't interact (Turkish locale)

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by Sivon, Jul 6, 2018.

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  1. Sivon

    Sivon Avatar

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    @narsistmuz any chance your friend is trying to play from Turkey just like me? (Guessed it from your nickname)

    This might be a regional problem...
     
  2. liz_the_wiz

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    OK well having established its not 1 person that is a concern, but, having made a new account I dont see what you see which is also a worry!
     
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  3. liz_the_wiz

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    OK next question - are any of you having issues left handed?
     
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  4. Sivon

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    Definetly. If other fellow is from Turkey too as I suspect it, this might means we have a some kind of regional problem. I am re-downloading the game from it's launcher this time (I had the issue with Steam download), will let you know the result.

    I am not.
     
    Last edited: Jul 7, 2018
  5. narsistmuz

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    yeah. we're connecting from Turkey. but ı've never had a problem.

    she's can pick up and take something and use it the mirror, created its own character. but she can't communicate to Arabbella and Oracle.
     
    Last edited: Jul 7, 2018
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  6. Sivon

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    It's exactly the same problem!

    I am wondering if you are connecting via Steam or native client of SotA. Also, can you name any difference between your PCs?

    I am just trying to understand what triggers this problem.
     
  7. narsistmuz

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    Both of us are connected via Pc and Steam.
     
  8. Sivon

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    Just deleted and re-downloaded game. Nothing changes. Arabella still tagged as Merchant and can't interact with any NPCs. I am just stuck in the isle of storms.

    It seems like my adventure is finished before it’s even started.
     
    Last edited: Jul 7, 2018
  9. liz_the_wiz

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    This does sounds so strange, the fact you could talk to the mirror, and suggests the E key works, but the fact Arabella shows as a merchant doesnt make sense, let alone the fact she then doesnt talk to you.

    I feel for you. I wish I could help, Id download a new version of shroud for you and place the files somewhere if I thought it would help.
     
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  10. Sivon

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    I just can’t thank you and this helpful community enough for your support. But it seems it just wasn’t meant to be among you in-game for now.

    I tried with a trial account too. It’s the same situation again.
     
    Last edited: Jul 8, 2018
  11. Alley Oop

    Alley Oop Bug Hunter Bug Moderator

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    @Sivon, just wait a couple of days. the devs are off for the weekend, but they should see this monday morning.
     
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  12. Sivon

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    I will wait, thank you very much.
     
  13. Mischievous Dragon

    Mischievous Dragon Riparian Reaper

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    @Sivon
    The scene is not loading Arabella correctly for you for some reason. (Arabella fails to load).
    That's why you are not able to interact with her.
     
    Last edited: Jul 7, 2018
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  14. Sivon

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    You might be right friend. I did clean re-install, created new char and even a new account but nothing changes. I hope devs will help us as I am not the only one experiencing it.
     
    Last edited: Jul 8, 2018
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  15. DarkStarr

    DarkStarr Executive Producer SOTA Developer

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    @Sivon So sorry this is happening to you. Arabella should not be appearing as a Merchant to you. Something with your machine, the game, your connection, or region is blocking the scene from loading correctly. We will investigate.

    Bug entered. 60551
     
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  16. Sivon

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    @DarkStarr Thank you for your effort. I hope the information I provided about the bug will be helpful. Good luck.

    Please let me know when I can start to play the game.
     
    Last edited: Jul 11, 2018
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  17. Feeyo

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    I have had this happen once (the first time I played SotA), the e key was not assigned at all in the options. I had to assign it myself manually and it started working.

    EDIT: Sorry, I just read through the whole thread. NVM my post.
     
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  18. Sivon

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    Thanks for the information. The E key is assigned and I can open the doors with it. The problem is my game can't load the Arabella prefab correctly for some reason as @Mischievous Dragon pointed out. Arabella is appearing as "Merchant".

    I saw these when I checked the game logs:

    "GetPrefabFromNPCBundle: Bundle(Island_of_Storms) not found."

    "Unable to load prefab 'Island_of_Storms/Arabella_New'"


    I am just waiting a solution from dev's investigation to actually start playing the game.
     
    Last edited: Jul 11, 2018
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  19. liz_the_wiz

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    @Sivon Stupid question.. in your sota folder where the exe is, do you then have Shroud of the Avatar_Data\AssetBundles3\isleofstorms.unity3d ? as a file
     
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  20. Sivon

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    @liz_the_wiz, yes I do have it.

    *Feels desperate*
     
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