"report game crash"

The game crashed today around 1:05pm EST on 6/12. A window popped up that told me where to look for the game crash file and to send it to the "game developer". Odd message. If true, who do I send it to?

 

Currently such crashes are all too common. They are caused by a problem with the Unity game engine. Unity sent someone to Portalarium to look into it, and they confirmed that the problem is with Unity. Now we must wait until it is fixed or Portalarium manages to devise some kind of work-around.

As for the message, that is automatically generated by the Unity game engine. I don't think Portalarium is particularly interested in its contents, but you can always ask. If they asked for them they would receive thousands.

 

I knew about the crashes and the devs had said no need to report crashes as they were already recorded automatically. It was that message that was unique to me.

 

You could copy and paste the log files to a /bug report in the R30 forum.

It helps to use the little button to get to plain text format in the post when doing that. Else the cut and paste text may not appear.

 

Crash reports can be useful. Usually if they contain a stack trace log. You can send the crash folder that was generated to me at rromero@portalarium.com to pass on to our tech team for further review. For the moment, the prevalent issues with crashing are known, and we are working closely on finding a solution with our Unity specialists. Stability and Performance are at the top of our list.