Crashes Entering Owl's Head

7/13/2016 11:38 AM
Title:
Reproduction Rate:
Blocker? to enter the town, yes.
Details: Game crashed five times consecutively on attempting to enter Owl's Head. Finally succeeded by teleporting to a friend inside the town.
Steps to Reproduce: Log-on in Hidden Vale, walk to Owl's Head, try to enter. It doesn't crash every time; five times in a row is a bit unusual.
User Specs:
OS: Windows 10 (10.0.0) 64bit
CPU: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8) System RAM: 32704
GPU: NVIDIA GeForce GTX 980 Ti GPU RAM: 6047
SotA.EarlyAccess.Win.64.442.Date.07.11.16
Area: OwlsHead
Loc: (98.8, 70.7, -9.0)

 

Thank you for reporting. We are aware of many of the crashing issues and their resolution is our highest priority.

Out of curiosity, are you by any chance wearing any physics clothing (cloaks, dresses?). We have observed significant crash frequency increased when paired with physics clothing on yourself or others in a scene. There is also a game option to Disable Cloth which would assist with this.

Additionally, if at the time of crashing you generate output_logs or crash folders within your game's directory, feel free to send those documents our way to support@portalarium.com or rromero@portalarium.com.

Thanks!

 

I was wearing a cloak, but I have cloth disabled. Previously with this configuration, I have seldom crashed attempting to enter a town, and never more than twice in a row.

 

The same thing happened again. I never did get in this time. I emailed you the crash logs for the fifth failed attempt to enter.