1. This forum is for bug reporting of current Live Game Server issues ONLY.
    Be sure to follow the format below, it will help us out greatly in responding. If you do not, your report may not be entered into the system.

    Read BEFORE submitting your first bug: Reporting Bugsā€¦ QA 101 Document
    • Search for your bug in all likely categories before posting in order to avoid duplicate reports.
    • Be sure to provide details of what the issue is and how to re-produce it, but keep your bug report factual.
    • Only report oneissue per thread, additional issues may be ignored.
    • Do not add, include or modify the thread moderator tags in the title of the thread. (indicators in the [])
    • Reply to an existing thread if you have additional information for the reported bug.
      Do not use this forum for commentary, your post will be deleted and you may be moderated, suspended or banned if the activity continues.
    • There is no need to submit crash logs. Crash data we require is automatically logged.
    NOTE: Important information including your location and system specs are automatically put into your clipboard when using /bug in the game (DO NOT add additional system specs unless requested). When starting your post, just use <CTRL>-V to insert the data and fill in the entries with no data.

    Please include Screenshots if possible. Images can be saved on our SotA Discord Server here

    If the clipboard does not work, use and fill in this Bug Report Template:
    1. Title:
    2. Reproducible?
    3. Blocker?
    4. Details:
    5. Steps to Reproduce:
    6. User Specs: (RAM, CPU, GPU and Operating System only)
    Dismiss Notice
Dismiss Notice
This Section is READ ONLY - All Posts Are Archived

[Fix Needs Testing CL 226121] Unable to claim rewards - Offline Mode

Discussion in '*** Bug Report Archive (After R75) ***' started by Trezir Pyle, Nov 7, 2023.

  1. Trezir Pyle

    Trezir Pyle Avatar

    Messages:
    83
    Likes Received:
    145
    Trophy Points:
    20
    Gender:
    Female
    Location:
    Texas USA
    1. Title: unable to claim rewards
    2. Reproducible? Yes. Open rewards gump and claim rewards.
    3. Blocker? well, it blocks you from receiving items from telethons, subs, and purchases from the website store.
    4. Details: The offline rewards gump is the same as the online rewards gump. It should be the older one giving you the option to log in and claim rewards.
    5. Steps to Reproduce: Go into offline mode, open rewards window, select "claim rewards button". You are not given an option to log into an account which has the rewards you are wanting to claim.
    6. User Specs: Ram - 32gb; CPU- AMD Ryzen 9 3900x; GPU; AMD Radeon RX 590; OS - Windows 11 pro
     
  2. Merrik

    Merrik Bug Hunter

    Messages:
    188
    Likes Received:
    354
    Trophy Points:
    30
    Gender:
    Male
    Location:
    Elysium
    Same for me, Clicking the "claim Rewards" button does not bring up login dialog.. clicking claim again tells you to wait as if it worked
     
  3. Alley Oop

    Alley Oop Bug Hunter Bug Moderator

    Messages:
    15,754
    Likes Received:
    19,478
    Trophy Points:
    153
    do you guys see this little bar of white in the lower left of the window that i see?

    [​IMG]
     
  4. Trezir Pyle

    Trezir Pyle Avatar

    Messages:
    83
    Likes Received:
    145
    Trophy Points:
    20
    Gender:
    Female
    Location:
    Texas USA
    Yes, that button is there, however you cannot log in to claim them.
     
  5. Alley Oop

    Alley Oop Bug Hunter Bug Moderator

    Messages:
    15,754
    Likes Received:
    19,478
    Trophy Points:
    153
    no, not the button. the thin white line bottom left of the main box.
     
  6. Trezir Pyle

    Trezir Pyle Avatar

    Messages:
    83
    Likes Received:
    145
    Trophy Points:
    20
    Gender:
    Female
    Location:
    Texas USA
    It is there on mine too.
    [​IMG]
     
  7. Alley Oop

    Alley Oop Bug Hunter Bug Moderator

    Messages:
    15,754
    Likes Received:
    19,478
    Trophy Points:
    153
    pointing at @DavidDC to fix the ui, at first: i suspect that is a line of text that might give some more info on the main problem.
     
    Trezir Pyle likes this.
  8. DavidDC

    DavidDC Programmer Moderator SOTA Developer

    Messages:
    1,532
    Likes Received:
    3,236
    Trophy Points:
    113
    Gender:
    Male
    Yeah something might be resized all the way down to 0 showing the text in the corner like this super tiny. Ill fix it.
     
    Trezir Pyle likes this.
  9. Alley Oop

    Alley Oop Bug Hunter Bug Moderator

    Messages:
    15,754
    Likes Received:
    19,478
    Trophy Points:
    153
    fixed needs testing as of 1682