Can't DL client HELP!

Discussion in 'General Discussion' started by Rand al Thor, Jan 14, 2015.

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  1. Rand al Thor

    Rand al Thor Avatar

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  2. enderandrew

    enderandrew Legend of the Hearth

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    Welcome to the community!

    I'm getting the same error sadly. Someone may have reported the link as spam. Let me see if I still have the installer stashed away somewhere.

    Edit: Working link - Windows - https://d2sx9mrt4zumaq.cloudfront.net/Installers/SotAInstaller.exe
    Mac - https://d2sx9mrt4zumaq.cloudfront.net/Installers/Shroud+of+the+Avatar+-+Installer.pkg
    Linux - https://d2sx9mrt4zumaq.cloudfront.net/Launchers/latestPatcherLinux.tar.gz
     
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  3. Rand al Thor

    Rand al Thor Avatar

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    enderandrew you are the man! Thanks so much for your help Im patching now.
     
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  4. enderandrew

    enderandrew Legend of the Hearth

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    I'm happy to help. The game doesn't hand hold much, so starting out new in game can be difficult currently.

    I have an Unofficial FAQ here: https://www.shroudoftheavatar.com/forum/index.php?threads/unofficial-faq.9626/
    Mad Hermit has great videos here: https://www.youtube.com/user/TheMadHermitGaming
    I maintain a guild list here: https://www.shroudoftheavatar.com/forum/index.php?threads/updated-guild-list.7254/

    I'm not online as much as I'd like but feel free to:

    /friend Erik O'Connor

    I'll gladly answer any questions I can.
     
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  5. Rand al Thor

    Rand al Thor Avatar

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    OK patching failed said I don't have enough disk space? Can't unzip. I have more disk space than I can ever use it must be another issue?
     
  6. Bowen Bloodgood

    Bowen Bloodgood Avatar

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    Sometimes it's a pity we can't like a post more than once. :) Glad to see this problem worked around. And in under 10 minutes!

    Edit: Maybe I spoke too soon? :p
     
  7. Bowen Bloodgood

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    Just to ask a really stupid question.. but how much disk space do you actually have free?

    It's been a very long time before I've seen that kind of error when space really was available.. I'm not doubting you but sadly I don't remember the cause. Possibly a permissions issue?
     
  8. Rand al Thor

    Rand al Thor Avatar

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    Yah, its going to 4/6 and failing. Sigh the Game gods have cursed me lol it never fails :mad:
     
  9. enderandrew

    enderandrew Legend of the Hearth

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    The error is that the Google URL shorterner is blocking the link to where the actual installer is. It says the SotA installer has violated Google's terms of service for a URL redirect. Someone may have reported them for spam, or they may have some policy against a redirect URL pointing to an executable.

    You can't download the patches right now? Try clicking the options button in the launcher.
     
  10. OoOo lollie oOOo

    OoOo lollie oOOo Avatar

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    In the meantime you could play it on Steam. Until they fix whatever is going on with the google link shortener.
     
  11. Bowen Bloodgood

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    I was actually referring to the 'not enough disk space' error and assuming there is enough. I've had it happen to me before but not for a very long time. So I don't have a lot of ideas about what it could be.
     
  12. enderandrew

    enderandrew Legend of the Hearth

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    I somehow missed that you're out of disc space. How much space is free on your hard drive?

    If you need to free space, consider the free version of CCleaner http://www.piriform.com/ccleaner
     
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  13. OoOo lollie oOOo

    OoOo lollie oOOo Avatar

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    The disk space error can occur if your HDD is formatted to FAT32 (this can't take files larger than 2 gigs). The only way to fix this by reformatting to NTFS.

    If that's not the case, then the file might be going to a weird spot while it waits to unpack, so you could also try changing the download location for the installer.
     
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  14. Rand al Thor

    Rand al Thor Avatar

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    813gb Free, set at NTFS
     
  15. Bowen Bloodgood

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    Just a nod here.. the stuff from piriform is awesome. :) ccleaner and defraggler are your friends. :)
     
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  16. Rand al Thor

    Rand al Thor Avatar

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    For some reason after a gazillion tries its working now. I really appreciate the help and concern! Thank you gentlemen.
     
  17. Bowen Bloodgood

    Bowen Bloodgood Avatar

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    When all else fails I like to keep my bearded axe within arms reach of my computer. You'd be surprise how few problems I have. :D
     
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  18. OoOo lollie oOOo

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    And ladies :3
     
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  19. Lord Viator

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    Thanks for the report. Passing the information on.

    Edit: The issue should now be resolved.
     
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