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Cannot Claim Pledge Rewards for Lot Selection! Help!

Discussion in 'Release 32 Bug Forum' started by Dingz, Aug 9, 2016.

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  1. Dingz

    Dingz Avatar

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    Current are founder knight tier pledger. I found that I cannot claim any pledge reward at bank. I can able to do that before release 31. Anyone can help me please????? Today Aug 9 is my turn for lot selection group 42. However I cannot get my land deed in order to claim a lot!!
     
    Dingz, Aug 9, 2016
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  2. Lasazarr

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    Lasazarr, Aug 9, 2016
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  3. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

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    We are investigating this issue immediately. Thank you for your patience as we dig into this further on our end.
     
    Attenwood, Aug 9, 2016
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  4. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

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    This edge case issue should now be resolved. At your next opportunity, please claim rewards again at a bank to receive your missing items. Thank you for your patience on this issue!
     
    Attenwood, Aug 9, 2016
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  5. Dingz

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    I can claim my pledge rewards normally! Thanks for help!
     
    Dingz, Aug 10, 2016
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