Collector's Boxes. Can we please get an update on what is happening?

Discussion in 'General Discussion' started by Thadeus Crook, Jan 24, 2019.

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  1. Thadeus Crook

    Thadeus Crook Avatar

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    The title pretty much speaks for itself. Can we get an update on what Port is doing to satisfy this obligation?


    Thank you.
     
  2. Paladin Michael

    Paladin Michael Bug Hunter

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    It's great to have you here (again) :)
     
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  3. Thadeus Crook

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    Chris Spears: Testing, bugs, Server work, breaking 2 of our 9 servers, tomorrow I'll be going to fix 2 servers... Also, for anyone who actually reads this stuff, I am now going to be doing shipping. Order one of the signed boxes today and I'll throw in a personal thank you note and a picture of YOUR box with Mojito! (Yes, really! and I'll ship it within 48 hours)

    What a joke...
     
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  4. Rufus D`Asperdi

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    @Thadeus Crook, there is a livestream tomorrow. If you have a specific question, you could post it to the Release 62 Livestream announcement. At the bottom there is a Leave Reply link.
    That may likely be the most efficacious method of having your question answered.
     
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  5. Dinsoo

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    Yeah. The question is, "Why in the hell are people just buying boxes getting them before people who bought them 5 years ago?" Unacceptable! @Chris
     
  6. that_shawn_guy

    that_shawn_guy Bug Hunter

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    probably because the people that haven't received their boxes from their pledges haven't been working directly with support to resolve the problem. no amount of posting in the forums is going to get anyone a box. emailing support@portalarium.com is the only possible solution.
     
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  7. Beaumaris

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    Did you eat them too? ;)
     
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  8. Dinsoo

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    Wrong. It's a nice sentiment however.
     
  9. Dinsoo

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    I wish!
     
  10. that_shawn_guy

    that_shawn_guy Bug Hunter

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    in what way is it wrong? i was unaware that anyone out of portalarium could send the boxes.
     
  11. Dinsoo

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    Did you get yours? How many emails did you send to support? How many times did you have to reset your mailing address? How many times do people have to say how many times?
     
  12. Thadeus Crook

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    I've sent plenty of emails to support, thanks.
     
  13. that_shawn_guy

    that_shawn_guy Bug Hunter

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    yes, i got them. i did not have to send a single email. i changed my address twice over a year ago and updated every time they asked.

    even though it went "smoothly" for me, i do understand that the process has been frustrating for some. my only point is that portalarium are the only ones that can do anything about it. if anyone is unwilling to work with them to solve the issue, what exactly to you expect to gain by posting about it here?

    care to elaborate?
     
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  14. Dinsoo

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    lol! You sir, deserve to be eaten. ~chomp~
     
  15. Thadeus Crook

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    No I don't care to elaborate. Frankly, it's none of your business. I've sent plenty of emails to support regarding this issue.
     
  16. that_shawn_guy

    that_shawn_guy Bug Hunter

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    care to elaborate?

    exactly my point. the forums are not the place to get help for this issue.
     
  17. Dinsoo

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    Step one:

    I eat you

    Step two:

    I eat you
     
  18. Thadeus Crook

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    I'm sorry. I don't seem to see any Portalarium credentials attached to your profile. Maybe you should just stand down and let the professionals handle this. Unless you're support? Or a dev?
     
  19. that_shawn_guy

    that_shawn_guy Bug Hunter

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    fair enough.

    good luck and have fun.
     
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  20. macnlos

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    I got mine... I'm going to do a final review of the game for EPS1 and in the background have the box in my fireplace ablaze.
     
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