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[Fixed] Unable to use Keys in Artifice

Discussion in '*** Bug Report Archive (After R75) ***' started by Saishuuheiki, Jun 1, 2020.

  1. Saishuuheiki

    Saishuuheiki Avatar

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    1. Title: Unable to use Keys in Artifice
    2. Reproducible? Yes. In that my account is unable to do it.
    3. Blocker? Yes
    4. Details:
    On the path of truth stage where it says "Explore Artifice" I'm unable to use the 3 keys to get past the golden door. Quest log says "I successfully entered the Halls of Artifice. I should investigate and discover what I can of the place."
    I got all 3 keys (two of each - Envy Hunger and Longing) however I can't seem to use them on the door
    When I try to click on the door keyholes (or spam the E key all around it) I get the error
    "The door is locked! You will need to find a key to open it. Use the key on the nearby lock to unlock this door."
    This suggests I'm not properly clicking the keyhole (as it doesn't say I don't have the key).
    I have two copies of the three keys "Key of Envy" "Key of Hunger" and "Key of Longing".
    I have tried changing graphics settings and restarting the client multiple times.
    Even tried my friend, who was able to do it a couple days ago, logging into my account and trying to do it.

    Note the guard occasionally says "The inner halls are not yet open to you." Don't know if this is relevant.

    5. Steps to Reproduce: As above
    6. User Specs: Not relevant. Had a friend who completed it a couple days ago login to my account and he was unable to use the keys either so it shouldn't be my computer.
     
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  2. Tyredas

    Tyredas Avatar

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    I am having the same issue as well.... the keyholes are not showing up beside the doorway on the left of the golden doors
     
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  3. Tyredas

    Tyredas Avatar

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    Took another set of keys from the three rooms and still no keyholes to place them in..... guess i will get some fresh air

    EDIT: I did restart the scene and collected the three keys again and still no keyholes at the Golden Door

    06/01/2020 21:09
    Title:
    Reproduction Rate:
    Blocker?
    Details:
    Steps to Reproduce:
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i5-7600K CPU @ 3.80GHz (4) System RAM: 16322
    GPU: NVIDIA GeForce GTX 1080 Ti GPU RAM: 11031
    SotA.Win.64.1227.Date.05.31.20
    Area: Novia_R11_Hills01_ArtificeInterior
    Area Display Name: Halls of Artifice
    Loc: (-0.1, 15.2, -1.0)
    Debug: Tm92aWFfUjExX0hpbGxzMDFfQXJ0aWZpY2VJbnRlcmlvcnx8KC0wLjE0OCwgMTUuMTkxLCAtMS4wNCl8KDAsIC0wLjk5OSwgMCwgLTAuMDUyKXwxNzcuNTU0OHw0Ljk3MTE5M3wyLjk5NzQwMg==
     
    Last edited: Jun 1, 2020
  4. Sannio

    Sannio Lead Quest and Level Designer Moderator SOTA Developer

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    Thanks for the report and additional info! Issue #67127
     
  5. Glantor Edge

    Glantor Edge Avatar

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    I'm having the same problem as well. Got the 3 keys but not able to unlock the gold door.

    Area: Halls of Artifice (Novia_R11_Hills01_ArtificeInterior) Loc: (0.459, 15.173, -1.958) DBG: Tm92aWFfUjExX0hpbGxzMDFfQXJ0aWZpY2VJbnRlcmlvcnx8KDAuNDU5LCAxNS4xNzMsIC0xLjk1OCl8KDAsIC0xLCAwLCAwLjAxMSl8MTgxLjMwNDJ8NC4zNDIyOTd8Ni42MDk5NDU=
     
  6. Fister Magee

    Fister Magee Avatar

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    Same problem exactly..