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[Need More Info] Mud - unable to exit conversation with town crier

Discussion in 'Quests, Conversations & NPCs' started by Rinaldi, Oct 7, 2021.

  1. Rinaldi

    Rinaldi Bug Hunter

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    10/07/2021 20:14
    Title: Mud - unable to exit conversation with town crier, also conversation broken
    Reproduction Rate: 100%
    Blocker? yes
    Details: i talk to this npc, and clicking key words have no effect. Clicking goodbye or pressing escape does not terminate the conversation dialogue box., so there is no was to leave the conversation, and so i was effectively stuck here until I re-logged. I was easily able to reproduce this several times.

    Addendum:
    See quest logs in post below.
    I did not seem to have this issue at other town criers., but I went to the town crier in owls head and did some testing.
    The problem seems to be triggered by clicking on the "I lost my mail" key words.
    Everything works until i click on those key words...
    It appears that when I was experiencing the issue in Mud, that I must have initially clicked "l lost my mail" in every circumstance (just kinda randomly happened that way...what are the odds?).
    So, I geuss it has something to do with "I lost my mail" or a quest flag related to that.


    Steps to Reproduce: see above
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz (8) System RAM: 32708
    GPU: NVIDIA GeForce GTX 1070 GPU RAM: 8088
    SotA.Win.64.1454.Date.10.01.21
    Area: Novia_R10_City_Mud
    Area Display Name: Mud
    Loc: (87.9, 17.7, -47.1)
    Debug: Tm92aWFfUjEwX0NpdHlfTXVkfHwoODcuOTQ2LCAxNy42NzksIC00Ny4wNzcpfCgwLCAtMC44LCAwLCAwLjYpfDI0NC4yMTU0fDMyLjQxMTE0fDQuMDY0NzA1
     
    Last edited: Oct 8, 2021
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  2. Alley Oop

    Alley Oop Bug Hunter Bug Moderator

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    @Rinaldi, please copy/paste the conversation from your chatlogs.
     
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  3. Rinaldi

    Rinaldi Bug Hunter

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    Hi ya,
    There is no conversation per se...since the town crier never responds.
    the key words do nothing (usually, clicking them does not register as being clicked upon)
    Clicking goodbye, does make me say "goodbye" but does not close the conversation window.

    Here is what is he chat log says:

    [10/7/2021 8:14:16 PM] Mud Town Crier: Hello, and welcome to Mud! I can bind your recall point here, if you wish. Here is a list of all lots in the area. Select a lot and hit 'Set Compass Destination' and I will give you directions using your compass. If you need gold, we always have mail that needs delivery. I can accept any undelivered mail you might find while adventuring. If you lost mail, I can check on that, too.
    [10/7/2021 8:14:16 PM]
    [10/7/2021 8:14:20 PM] Rinaldi: i lost my mail
    [10/7/2021 8:14:24 PM] Rinaldi: i lost my mail
    [10/7/2021 8:14:25 PM] Rinaldi: i lost my mail
    [10/7/2021 8:14:29 PM] Rinaldi: Goodbye
    [10/7/2021 8:14:34 PM] Rinaldi: Goodbye
    [10/7/2021 8:14:34 PM] Rinaldi: Goodbye
    [10/7/2021 8:14:35 PM] Rinaldi: Goodbye
    [10/7/2021 8:14:35 PM] Rinaldi: Goodbye
    [10/7/2021 8:14:35 PM] Rinaldi: Goodbye
    [10/7/2021 8:14:36 PM] Rinaldi: Goodbye
    [10/7/2021 8:14:37 PM] Rinaldi: Goodbye
    [10/7/2021 8:14:37 PM] Rinaldi: Goodbye
    [10/7/2021 8:14:37 PM] Rinaldi: Goodbye
    [10/7/2021 8:14:37 PM] Rinaldi: Goodbye
    [10/7/2021 8:14:38 PM] Rinaldi: Goodbye
    [10/7/2021 8:14:38 PM] Rinaldi: Goodbye
    [10/7/2021 8:14:38 PM] Rinaldi: Goodbye
    [10/7/2021 8:14:38 PM] Rinaldi: Goodbye
    [10/7/2021 8:14:39 PM] Rinaldi: Goodbye
    [10/7/2021 8:14:39 PM] Rinaldi: Goodbye
    [10/7/2021 8:14:41 PM] Rinaldi: Goodbye
    [10/7/2021 8:14:42 PM] Rinaldi: Goodbye
    [10/7/2021 8:14:42 PM] Rinaldi: Goodbye
     
    Last edited: Oct 8, 2021
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  4. Anpu

    Anpu Bug Hunter

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    Do you have Enable Conversation Close-Ups on or off (Options>Interface).
     
  5. Rinaldi

    Rinaldi Bug Hunter

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    Hi Anpu...Enable close-up conversations is off.
     
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  6. Alley Oop

    Alley Oop Bug Hunter Bug Moderator

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    cannot replicate. i thought at first you might be standing a tad too far away, but those coordinates are plenty close. he doesn't have any keywords other than the standard town crier set, either, so i would think if he'd bugging out because of a quest flag they all would.
     
  7. Rinaldi

    Rinaldi Bug Hunter

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    I did not seem to have this issue at other town criers., but I went to the town crier in owls head and did some testing.
    The problem seems to be triggered by clicking on the "I lost my mail" key words.
    Everything works until i click on those key words...
    It appears that when I was experiencing the issue in Mud, that I must have initially clicked "l lost my mail" in every circumstance (just kinda randomly happened that way...what are the odds?).
    So, I geuss it has something to do with "I lost my mail" or a quest flag related to that.
     
    Alley Oop likes this.
  8. Sannio

    Sannio Lead Quest and Level Designer Moderator SOTA Developer

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    Rinaldi, I have some questions.
    1. Did you have mail from a Town Crier and lost it before talking to the Mud Town Crier?
    2. Did you have mail that should be delivered to any Town Crier while talking to the Mud Town Crier?
    3. Have you gone back to the Mud Town Crier and experienced the same issue, or was it a one-time problem?
     
  9. Rinaldi

    Rinaldi Bug Hunter

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    Hey yuz Sannio,
    1. I did not know I could lose mail. So, if I lost mail, I have no recollection of losing it. Also, I checked some other town criers, and clicking "I lost my mail" bugs the conversation at all town criers i tested.
    2. The only mail I have in my inventory is "mail package for Brittany fields" (no other mail packages, no "undelivered mail", and no "undelivered packages").
    3. The issue continues to happen consistently at Mud and at other town criers.

    Is there any way to check my character to see if some of the mail quest flags are wacky?
     
  10. Sannio

    Sannio Lead Quest and Level Designer Moderator SOTA Developer

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    I think you used to be able to delete the town crier mail, but I'm checking the data and see you can't delete that mail currently. If you don't have the required mail for any reason, this mail is considered "lost." If you don't have the required mail in your inventory and say "I lost my mail" to a Town Crier, they'll clear your town crier mail quest data and let you start the mail delivery process from scratch.

    (EDIT to add info) If you DO have any town crier mail in your inventory and say "I lost my mail" to a Town Crier, they'll remove that mail item and clear your town crier mail quest data . This allows you to start the mail delivery process from scratch.

    That "Mail Package for Brittany Fields" is a town crier mail item.

    Checking the flags on your character is probably a good idea.

    I'll also look into letting players be able to delete the mail items. I feel if you were able to delete the mail item, you could have quickly troubleshooted this problem on your own. Much of the town crier mail quest is hard coded (which I can't see as a non-programmer), but I can check some things to see it deleting the mail items is safe and correct.

    Thanks for the report and all the extra info. Issue #69767
     
    Last edited: Oct 13, 2021
  11. Sannio

    Sannio Lead Quest and Level Designer Moderator SOTA Developer

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    @Rinaldi I logged into your account a minute ago and checked your character. Everything seemed OK, so I went to Mud to talk to the Town Crier. I had no errors talking to him. I said "I lost my mail" and successfully reset your character's town crier mail status, which includes removing the "Mail Package for Brittany Fields" in your inventory. Now that your quest is over/reset, hopefully you don't have any more issue with the town crier. But, if you do, it feels like it might be specific to your settings, computer, or connection, since I didn't have any issues with your character.

    Let me know if you still have troubles talking to town criers.
     
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  12. Rinaldi

    Rinaldi Bug Hunter

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    thanks!
     
  13. Warius

    Warius Avatar

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    I had the same issues few month ago, and probably still have :( But it wasn't only from Mud's TC.
     
  14. Rinaldi

    Rinaldi Bug Hunter

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    @Sannio
    I went back to Mud and the issue still persists when I click on "I lost my mail".
    Maybe this issue is a rare occurrence for players.
    So, it may not be worth spending more time on it unless other people can reproduce it.
    In the meantime, I just won't click "I lost my mail" :D
     
    Last edited: Oct 14, 2021
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  15. Sannio

    Sannio Lead Quest and Level Designer Moderator SOTA Developer

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    That's odd. I have no idea why you would have this issue, especially after I logged in with your character and cleared the flags. Maybe you have one or more bad files? If you play through Steam, maybe try verifying your files.
     
  16. Rinaldi

    Rinaldi Bug Hunter

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    I don't play through steam.
    Maybe i'll re-download the game. If I do, I'll try talking to the Town crier again and see if a re-download fixed it.
    Thanks ;)
     
  17. Anpu

    Anpu Bug Hunter

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    I'm also seeing this happening. Clicking lost mail, then goodbye cannot exit dialogue. I hit ESC key then this loop happens:



    10/15/2021 22:14
    Title:
    Reproduction Rate:
    Blocker?
    Details:
    Steps to Reproduce:
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Xeon(R) CPU E5-1620 0 @ 3.60GHz (8) System RAM: 16303
    GPU: NVIDIA GeForce GTX 1080 GPU RAM: 8079
    SotA.Win.64.1456.Date.10.14.21
    Area: Novia_R10_City_Mud
    Area Display Name: Mud
    Loc: (87.1, 17.8, -46.6)
    Debug: Tm92aWFfUjEwX0NpdHlfTXVkfHwoODcuMTIsIDE3Ljc3NiwgLTQ2LjU5Myl8KDAsIDAuOTE4LCAwLCAtMC4zOTYpfDIyNi42NjgxfDEwfDE3Ljk5OTk5