[Known]Steam issue: app running / unable to load

I've seen this before on occasion - but with the current QA build (510), I'm getting this on every exit from SOTA - Steam still thinks the application is running (I don't see the process running in task manager..) - and refuses to re-launch the game.

The fix is to exit steam completely (click exit now) while it's waiting for SOTA to close, then re-launch steam.

SotA.EarlyAccess.QA.Win.64.510.Date.06.20.17
OS: Windows 7 Service Pack 1 (6.1.7601) 64bit
CPU: Intel(R) Xeon(R) CPU W3550 @ 3.07GHz (4) System RAM: 24573
GPU: NVIDIA GeForce GTX 670 GPU RAM: 1990

 

Submitted: 47259

Thanks!

 

@Attenwood I think I figured out a reason/fix. It looks like when using the console commands: /bug or /devbug -- the instance of iexplore.exe that is launched, if kept open after the game is closed, causes this. Quitting the iexplore.exe process fixes this.

 

@Attenwood
Reproduced for firefox.exe
6/22/2017 4:42 PM
Reproduction Rate: 100%

More Details:
Steam thinks that Shroud of the Avatar is still running after exiting the game if you used /bug or /devbug command in chat

Steps to Reproduce:
1) Have Firefox as your default internet browser
2) Launch the game from Steam
3) Type /bug or /devbug to chat window
4) Wait for Firefox to open
5) Quit the game
Result:
Steam thinks that Shroud of the Avatar is still running

A workaround:

• Close Firefox

User Specs:
OS: Windows 7 Service Pack 1 (6.1.7601) 64bit
SotA.EarlyAccess.QA.Win.64.510.Date.06.20.17