[Responded] Servers Crash?

Discussion in 'General Discussion' started by Brass Knuckles, Sep 30, 2018.

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  1. StarLord

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    poor me had been kicked when switching scene
     
    StarLord, Sep 30, 2018
    #81
  2. Scanphor

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    I'm sorry but Fruck is correct. This is the worst weekend I have seen in this game. They left core mechanics in their game non functional and all went home for the weekend. The service then went off for several hours with no indication they were even aware of it for hours. In many businesses people get fired for that kind of customer service.
     
    Scanphor, Sep 30, 2018
    #82
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  3. Brass Knuckles

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    on top of all that stuff, someone shoulda been in the forums 4 hours ago saying something but instead complete silence on the forums for over 3 hours.

    stuff happens ok fine but don't force people to sit at their computers waiting when you might have some info to share.
     
    Brass Knuckles, Sep 30, 2018
    #83
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  4. Helverian

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    Reward for all: Tabletop bug und Foyersize Bug statue ;-)
     
    Helverian, Sep 30, 2018
    #84
  5. swax

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    They are kind. Surely they'll compensate us... =]
     
    swax, Sep 30, 2018
    #85
  6. Brass Knuckles

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    or bring back double xp weekends :) 10 min attenuation in UT sounds like fun lol
     
    Brass Knuckles, Sep 30, 2018
    #86
  7. Fiero Steele

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    or even worse, making Lace paint her doors and doorframes!
     
    Fiero Steele, Sep 30, 2018
    #87
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  8. Chrystoph Reis

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    Sigh. There is not a game I have played in this era this hasn't happened to once in awhile. It's called a game for a reason. I agree wit Kaffe…. Lighten Up. o_O
     
    Chrystoph Reis, Sep 30, 2018
    #88
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  9. hackerssuck

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    I typically see the varied responses when there are broken game mechanics and unexpected downtime. I understand the emotions. I'm disappointed too. I didn't spend a fortune on the game like many, but I did spend $275 during kickstarter, plus another $43 on a sub and the basement for my house. Hopefully it wasn't a bad investment.
     
    hackerssuck, Sep 30, 2018
    #89
  10. Brass Knuckles

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    honestly I don't care its down or anything that you mentioned its the lack of swift communication I find most irritating
     
    Brass Knuckles, Sep 30, 2018
    #90
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  11. Brewton

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    It’s always the players fault. That’s why we are always told that we can’t have nice things. The customer is always wrong!!

    I’m surprised they don’t have a “dev on-call” that rotates between them for issues like this. Maybe a new telethon reward, something like: $5,000 = on-call developer.
     
    Last edited: Sep 30, 2018
    Brewton, Sep 30, 2018
    #91
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  12. Cora Cuz'avich

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    The team is what, 20 people now? I don't expect them to have somebody at the switch (so to speak) 24/7. It's bad RNG (heh) that it happened at literally the least likely time to get a quick response, but it's nuts to be angry about it.

    There's WAY better things to be angry about. *cough*RiseNerf*Cough*
     
    Last edited: Sep 30, 2018
    Cora Cuz'avich, Sep 30, 2018
    #92
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  13. swax

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    Devs please hurry.. my wife and kids... theyre on to me.
     
    swax, Sep 30, 2018
    #93
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  14. Purie

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    FREEDOOOM! Servers up
     
    Purie, Sep 30, 2018
    #94
  15. Rada Torment

    Rada Torment Community Ambassador (ES)

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    Server up.
     
    Rada Torment, Sep 30, 2018
    #95
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  16. Fiero Steele

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    How hard can it be? Shawn even sent a video on how to replace a switch :)

    Oh! they looked at the video :)
     
    Fiero Steele, Sep 30, 2018
    #96
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  17. gadget

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    LOOKS ... like a hack/takedown ?

    from my firewall bad traffic origination sources :

    during loader :
    80.180.21.222 TCP Port 55721 - italy (italy telecom ADSL)
    139.120.50.54 UDP Port 14882 - norway (EVRY Nordic)
    139.162.13.194 - singapore (Linode, LLC)
    94.155.118.170 UDP Port 64654 - bulgaria (bulgaria telecom)

    during game load/play :
    35.201.118.246 TCP Port 443 - china (google cloud)

    adding (10.02.18)
    27.59.59.20 UDP Port 8084 - india
    5.110.94.29 UDP Port 3351 - saudi arabia


    doesn't look like client affected IP addresses, based on one source as google cloud ?
    most likely not the game, but due to external event(s) ?
     
    Last edited: Oct 2, 2018
    gadget, Sep 30, 2018
    #97
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  18. StarLord

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    game service came back
     
    StarLord, Sep 30, 2018
    #98
  19. Lord Subtleton

    Lord Subtleton Developer Emeritus

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    Switch was rebooted. Network issue is now resolved. Thanks for your patience.
     
    Lord Subtleton, Sep 30, 2018
    #99
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  20. Mac G

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    I'm all caught up on laundry. What am I supposed to do now when I get attenuated? This throws my whole schedule off kilter!
     
    Mac G, Sep 30, 2018
    #100
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