Locked Account

Discussion in 'General Discussion' started by Orhan Bencegay, Apr 25, 2017.

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  1. Orhan Bencegay

    Orhan Bencegay Avatar

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    Hello,

    I wanted to buy an obsidian bundle from my account with credit card but my account was temporarily locked. Whereas, I have bought a viking bundle a few minutes ago. And I cannot enter the game at the moment. I get this error text "This server unable to authenticate your steam credentials."

    Can I learn why?
     
  2. that_shawn_guy

    that_shawn_guy Bug Hunter

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  3. Berek

    Berek Portalarian Emeritus Dev Emeritus

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    Hi aspiwie,

    We'll be glad to help! As was mentioned (thanks that_shawn_guy!), please write into support and we'll get to you right away!
     
  4. Orhan Bencegay

    Orhan Bencegay Avatar

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    Hello Berek,

    The problem seems to be solved at the moment. Thank you for your help <3
    that_shawn_guy <3
     
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