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Add On Store Item not showing up in Bank

Discussion in 'Release 29 Bug Forum' started by Church, Apr 30, 2016.

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  1. Church

    Church Avatar

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    1. Title: Wood and Plaster 3-story Row house not in bank or inventory
    2. Reproduction Rate: NA
    3. Blocker? NA
    4. Details: I was gifted a Wood and Plaster 3-story row home, that shows up in my add on store items on my account. It is missing from my inventory and bank after this release.
    5. Steps to Reproduce: NA
    6. User Specs: NA - i7 3.8, 16 gb ram, 24 gb video 1 TB hard drive etc.
     
  2. Sher Shadowleaf

    Sher Shadowleaf Avatar

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    Maybe try clicking the Claim Rewards button several times over. This happened to me on the first day. I had trouble clicking a lot of things, like doors and targets, but maybe it was lag. The second day, I clicked the claim button about 10 times and it finally worked.

    I don't seem to have that problem anymore, so it was probably lag for me.
     
  3. Thud

    Thud SotA Dev

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    Please let us know if this persists after you have tried the "Claim Rewards" button in your bank.
     
  4. Church

    Church Avatar

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    Hello,
    I have claimed rewards a second time and still do not see the 3-Story Wood and Plaster Row home. Sorry.
    It is still in my add-on items on my account.
     
  5. BurningToad

    BurningToad SotA Dev

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    Thanks for the report, I found an issue with this offer. We will get it fixed and you should be able to get the item on Thursday after R30 is released!
     
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