The Speech Bubble Icon next to where we type what we want to say in-game could be a menu for browsing through the various forms of communication each account has access to. Local, Zone, Party, Guild... perhaps a few recent contacts as well? Click on the option and have it auto-populate the chat window so you can begin typing again! This could be very useful for newer players who have not gotten used to typing /l rather than something like /say for local chat or /z instead of something like /yell for zone chat. On a side note, perhaps these alternate forms of / should point to their synonyms as well?