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Disconnections to servers playing in China

Discussion in 'Release 38 Feedback Forum' started by egarin31, Feb 3, 2017.

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  1. egarin31

    egarin31 Avatar

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    Hi all,

    Just installed the game purchased on Steam. I live in China and I could install it and all the updates using a VPN. However, to play the game it only works when I disconnect the VPN (probably first time this ever happens with an online western game here...)
    I can play with no issues until I have to enter a new location that requires to go through a loading screen. The game loses connection to the server, and I need to log in again 3 or 4 times before it reconnects. I can see the new instance loading and goes up to 62%, then says it lost connection to server. Any solution?
    I tried to find some place about servers on the forums but could not find the perfect thread, sorry if this is unappropriate.

    Thanks!
     
  2. Solazur

    Solazur Avatar

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  3. egarin31

    egarin31 Avatar

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    I checked further and I am getting some message called Ivytower. I read it is something related to ports, firewall or ISP. But the game works fine as long as I don't change location in the game
     
  4. Innascual Inch

    Innascual Inch Avatar

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    The Great Firewall in your host country may be the cause of your problem.
     
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  5. egarin31

    egarin31 Avatar

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    i had read in the forum some people saying they play with chinese, taiwanese, etc. I assumed the game works in china. And it does, just very poorly
     
    FrostII and Montaigne like this.
  6. SonicX

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    yes it works but only stable when I use vpn. Without vpn I have the same problem like egarin31 described. For sure it has to do with the Chinese firewall. Just hope they will not cut the vpns away next year.
     
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  7. Cordelayne

    Cordelayne Avatar

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    I was In Beijing with the family two years ago and was able to login via VPN. Loading times were horrendous but they did work. I think, unfortunately, that is just the cost of doing business if you want to play shroud in the PRC.
     
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  8. Cream2

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    Careful, currently mainlands crackdown on vpn usage is punishable by prison.

    just beware if your in mainland, and posting about a vpn on a public forum, good chance its being tracked.