Edelmann pledge missing rewards

Hi,

ive been pledging Edelmann at May 19th 2016 and when i claimed my rewards at the bank, i didnt get my village tax free lot, tax-free vendor and a lot of other items that come with it from lower pledges and some from Edelmann. So i wrote to support. Evening of 25th i claimed rewards again and the village tax free lot came trough, but none of the other stuff (vendor etc).

This morning i had a reply from FireLotus at support regarding my mail from last week, asking me, to post my case on the r29 bug-forums into this subforum here, to get a dev aware of it, so i can redirect the post to support then or get stuff solved directly. So here i am, posting it.

I think eventually the issue will get sorted by itself maybe, when rel30 goes alive and i then will try to claim again today in the afternoon.

Thanks for looking into my issue and having fixed the missing lot deed already.

grtx

 

Hello,

I recently installed Sota and I have the Edelmann Pledge package and after claiming rewards in game I noticed I have quite a few rewards missing.
I do understand that I would not receive duplicate rewards but I have many tiers completely missing from my rewards.

*All Houses and Basements - missing*

Edelmann Tier

tax free village deed - received
Vendor - received
Brew Beer - received
Deutsche Doggie - received
Birdbath - received
Benefactor Plaque - received
Edelmann Title - MISSING *
150 bank slot - received

Citizen Tier

Wind Power decoration - MISSING *
Piano - MISSING *
Reagent Plant - MISSING *
Citizen Title - MISSING *

Developer Tier

Design PDF Documents - MISSING *
Tinkerer House Decoration - MISSING *
Wireless Device - MISSING *
Tinkerer Title - MISSING *

Navigator Tier

Novia Map Atlas - MISSING *
Phonograph - MISSING *
Navigator Title - MISSING *

Ancestor Tier

Ancestor's Cloak - received
Ancestor's Title - received

Patron Tier

Doomsday Book - MISSING *
Doomsday book Certificate - MISSING *
All 3 non combat pets - MISSING * (only received 1/3)*
Fyndoro's table of finding - MISSING *
Magical Printing Press - MISSING *
Patron Title - MISSING *

Collector Tier

Curator Title - MISSING *

Explorer Tier

Cartographer Title - received

Virtual Collector Tier

Puzzle Box - MISSING *
Runic Translation - MISSING *
PDF Art Book - MISSING *
Soundtrack Download - MISSING *
Lolo's Lute - MISSING *
Archivist Title - MISSING *

Royal Artisan Tier

Indestructible artisan tool - received
Artisans box of plenty - received
Supply Cache - received
Artisan Title - received

Founder Tier

Pilgrim Title - received
Benefactor Tunic - received

Immortal Adventurer Tier

Benefactor Cloak - MISSING *
Benefactor Vanduul Polearm - MISSING *
Immortality Fruit - MISSING *
Ankh of Virtue necklace - MISSING *
"Story of Mondain" - MISSING *
Akallabeth - MISSING *
Adventurer Title - MISSING *

Adventurer Tier

Replenishing snowball box - received
Coconut horse - received
Steampunk Hat - received
Benefactor Title - received

This concludes the list of received and MISSING * items.

Thank you in advance for looking into this.