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[Fixed] The Shipping Address is not saved when you update it

Discussion in 'Critical Issues (Blockers, Performance, Crashes)' started by Daenerys Targaryen, Jan 18, 2018.

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  1. Daenerys Targaryen

    Daenerys Targaryen Riparian Reaper

    Messages:
    556
    Likes Received:
    762
    Trophy Points:
    75
    Location:
    Finland
    1/18/2018 10:40 AM
    Title: The Shipping Address is not saved when you update it
    Reproduction Rate: 7/7, 100%
    Blocker? Yes
    Details:
    The Shipping Address is not saved when you update it.
    Also my old entry from several months ago was deleted before I tried to update my Shipping Address.

    Other people are having the same issue as well. See:
    https://www.shroudoftheavatar.com/f...ost-draft-feedback-please.108149/#post-931213
    https://www.shroudoftheavatar.com/f...ost-draft-feedback-please.108149/#post-931250

    Steps to Reproduce:
    1) Go to the Profile Settings at https://www.shroudoftheavatar.com/?page_id=49067
    2) Observe the fields of the Shipping Address being blank
    3) Fill in the fields
    4) Press the "Update Profile" button
    5) Go back to the Profile Settings at https://www.shroudoftheavatar.com/?page_id=49067
    6) Observe the fields of the Shipping Address being blank

    User Specs:
    Windows 10 Pro 64-bit
    Chrome browser

    and

    Android 6
    Chrome browser

    and

    Windows 7 Pro 64-bit
    Firefox Developer Edition 59.0b1 (64-bit) browser
     
    Last edited: Jan 18, 2018
  2. Serafina

    Serafina Portalarian Emeritus

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    Trophy Points:
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    @Mischievous Dragon Could you try updating your physical address again? It should be fixed.

    FYI we will be sending an email out to everyone who is eligible for physical rewards to verify their addresses. If you're not eligible for physical rewards, you do not need to update your address at this time.
     
  3. Daenerys Targaryen

    Daenerys Targaryen Riparian Reaper

    Messages:
    556
    Likes Received:
    762
    Trophy Points:
    75
    Location:
    Finland
    Yes but it makes a mess if you type a German street address or a Finnish street address.

    Example #1:

    Name: Simon Müller
    Address Line 1: Bäckerstrasse 7
    Address Line 2:
    City: München
    Postal Code: 81737
    Country: Germany

    It changes it to:

    Name: Simon Müller
    Address Line 1: 7 Bäckerstr.
    Address Line 2:
    City: München
    Postal Code: 81241
    Country: Germany

    Screenshots:
    [​IMG]

    [​IMG]

    Example #2:

    Name: Pekka-Eric Auvinen
    Address Line 1: Latolankatu 9 A 2
    Address Line 2:
    City: Joensuu
    Postal Code: 80160
    Country: Finland

    It changes it to:

    Name: Pekka-Eric Auvinen
    Address Line 1: 9 A Latolankatu
    Address Line 2:
    City: Joensuu
    Postal Code: 80160
    Country: Finland

    Screenshots:
    [​IMG]

    [​IMG]
     
    Last edited: Jan 20, 2018
    AvatarGG likes this.
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