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[Fixed] Unity crash when entering the caverns of Shrekk

Discussion in '*** Bug Report Archive (After R75) ***' started by spainchaud, Mar 29, 2020.

  1. spainchaud

    spainchaud Avatar

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    03/29/2020 18:49
    Title:
    Reproduction Rate: 100%
    Blocker? yes
    Details: Enter Shrekk scene, run to door to enter Caverns of Shrekk, double click on door. Game crashes.
    Steps to Reproduce:
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz (16) System RAM: 32684
    GPU: NVIDIA GeForce RTX 2080 Ti GPU RAM: 11048
    SotA.Win.64.1148.Date.03.29.20
    Area: Novia
    Area Display Name: Novia
    Loc: (-430.2, 20.3, 388.8)
    Debug: Tm92aWF8fCgtNDMwLjIzLCAyMC4yOTQsIDM4OC44MzMpfCgwLCAtMC4zNDksIDAsIC0wLjkzNyl8NDUuODQxNjZ8NDQuMDk4OTJ8NDA=
     
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  2. Gamlet37

    Gamlet37 Avatar

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    I have same problem
     
  3. Chemeck

    Chemeck Avatar

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    I managed to enter it 3rd time, first 2 also crashed.
     
  4. eldernewf

    eldernewf Avatar

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    I am having the have problem cannot finish the main quest line due to this


    I can freely enter and exit Caverns of Shrekk after I disabled the option Aggressive Decoration Loading in my video options,
     
    Last edited: Apr 20, 2020
    Anpu and Alley Oop like this.
  5. PolgaraTheSorceress

    PolgaraTheSorceress Avatar

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    I have same problem. I disabled the option Aggressive Decoration Loading in my video options. the problem is the same....
     
  6. Oremanger

    Oremanger Avatar

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    Had 3 crashes in a row trying to enter Skrekk, for the last one I restarted my computer!
     
  7. Scooby Doo

    Scooby Doo Bug Hunter

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    Hi Oremanger,
    I had the same issue yesterday,
    I changed my multiplayer setting to 'open' then selected the door and it finally let me enter.
    Give it a go and let us know is that worked.


    Cheers
     
  8. runicpaine

    runicpaine Avatar

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    I've tried every multiplayer setting.
    I've tried deleting currentplayerdata.xml.
    I've tried deleting and reacquiring UnityPlayer.dll
    I've tried a fresh install of the game
    I tried forcing D3D11 and D3D9

    I still had 100% crash rate after like 20 attempts.

    Every time the error is:
    Sig[0].Name=Application Name
    Sig[0].Value=Shroud of the Avatar.exe
    Sig[1].Name=Application Version
    Sig[1].Value=2018.4.19.40816
    Sig[2].Name=Application Timestamp
    Sig[2].Value=5e601a22
    Sig[3].Name=Fault Module Name
    Sig[3].Value=UnityPlayer.dll
    Sig[4].Name=Fault Module Version
    Sig[4].Value=2018.4.19.40816
    Sig[5].Name=Fault Module Timestamp
    Sig[5].Value=5e601a66
    Sig[6].Name=Exception Code
    Sig[6].Value=c0000005
    Sig[7].Name=Exception Offset
    Sig[7].Value=0000000000e681c1

    Randomly I finally managed to get in. Didn't do anything special or different on the time that worked.
     
  9. AoiBlue

    AoiBlue Avatar

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    On the livestream they mentioned several unity.dll routines are getting overflows under certain circumstances.

    I'm suspecting this is another one. The bug has been there since before the game started using Unity, but something recently just flared it up something awful.
     
  10. spainchaud

    spainchaud Avatar

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    I am doing the courage quest and the game crashes upon entering the Caverns of Skrekk. It has been this way since at least the original introduction of 10x XP. I reported the bug at the time. The back way through K'rawl is blocked, and so is my quest. Any suggestions?
     
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  11. Ravalox

    Ravalox Dev At Large Moderator SOTA Developer

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    Have located the issue for this crash ... Issue# 66972 created.
     
  12. spainchaud

    spainchaud Avatar

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    I just got into Skrekk. I rebooted and turned off aggression decoration loading.
     
  13. Tardis

    Tardis Avatar

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    Haveing same problem,. Has crashed evrytime. tried rebooting twice.
    04/25/2020 18:33
    Title:
    Reproduction Rate:
    Blocker?
    Details:
    Steps to Reproduce: Try to enter Skrekk Caverns
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz (8) System RAM: 32697
    GPU: NVIDIA GeForce RTX 2070 GPU RAM: 8031
    SotA.Win.64.1182.Date.04.21.20
    Area: Novia_R10_Forest01_SkrekkEntrance
    Area Display Name: Skrekk
    Loc: (-112.5, 63.6, 78.9)
    Debug: Tm92aWFfUjEwX0ZvcmVzdDAxX1NrcmVra0VudHJhbmNlfHwoLTExMi41MzEsIDYzLjY0OCwgNzguODY5KXwoMCwgLTAuNzU2LCAwLCAwLjY1NSl8MjYxLjgxMTV8MTB8MS43Mjk4MjU=
     
  14. Sestra

    Sestra Avatar

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    Title as above
    Reproducible : yes every time I try
    Blocker : yes
    Details : Shroud of the Avatar - Unity 2018.4.19f1_459f70f82ea4
    Steps to reproduce : just try to enter the caverns, also tryed on another pc
    Would like to see this solved before the end of 10x exp.
    See you !
     
  15. Oremanger

    Oremanger Avatar

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    Still crashing trying to enter Skrekk Caversns, right at 50% loading.
     
  16. Gwendolyn Obscuro

    Gwendolyn Obscuro Bug Hunter

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    Just crashed 4x in a row entering Skregg Caverns. I've moved on to a different quest line for now and will try again later. Hoping it is fixed soon!

    Edit: Turning the graphics settings all the way down I still crashed but then I took a couple hours off and rebooted my computer and managed to load into the scene. Hope everyone gets to finish the quest before the 10x is turned off.
     
    Last edited: Apr 29, 2020
  17. tioga trailrunner

    tioga trailrunner Avatar

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    Observed the same thing, Unity Crash when entering Caverns of Shrekk 3 times.

    04/28/2020 15:41
    Title:
    Reproduction Rate:
    Blocker?
    Details:
    Steps to Reproduce:
    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i5-7600K CPU @ 3.80GHz (4) System RAM: 32686
    GPU: NVIDIA GeForce GTX 1080 GPU RAM: 8079
    SotA.Win.64.1190.Date.04.27.20
    Area: Novia_R10_Forest01_SkrekkEntrance
    Area Display Name: Skrekk
    Loc: (-114.2, 63.6, 79.7)
    Debug: Tm92aWFfUjEwX0ZvcmVzdDAxX1NrcmVra0VudHJhbmNlfHwoLTExNC4xOTQsIDYzLjY0OCwgNzkuNjc1KXwoMCwgMC43NTksIDAsIDAuNjUxKXwyODMuMzIwNXw3LjM4MzQ3NXwxLjI1
     
  18. Witcheypoo

    Witcheypoo Avatar

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    #metoo... *Sad face*

    *Edit* turning off the aggressive deco loading fixed it for me, or just luck?
     
    Last edited: Apr 28, 2020
  19. Sean Silverfoot

    Sean Silverfoot Avatar

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    Been trying over the last 2 days. No success

    04/29/2020 11:09

    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz (12) System RAM: 32667
    GPU: NVIDIA GeForce RTX 2060 GPU RAM: 5980
    SotA.Win.64.1190.Date.04.27.20
    Area: Novia_R10_Forest01_SkrekkEntrance
    Area Display Name: Skrekk
    Loc: (-113.5, 63.6, 79.2)
    Debug: Tm92aWFfUjEwX0ZvcmVzdDAxX1NrcmVra0VudHJhbmNlfHwoLTExMy41NDIsIDYzLjY0OCwgNzkuMTY0KXwoMCwgMC40OSwgMCwgMC44NzIpfDU4LjY2NTU4fDEwfDIuNTM5ODMx
     
  20. Charon

    Charon Avatar

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    Not to derail but I also had a Unity crash entering Point West. ~40-50% loaded and crashed to desktop.

    I was in a hurry so just rebooted and restarted SOTA. Loaded into Point West with no issues after that.

    /shrug