Game issues, need help please.

been having an issue with the game for almost 2 months now. so let me give ya a run down on the equipment.
Motherboard Asus H170-Pro
CPU- Intel i5-6402P @ 2.8 Ghz
Ram 32 gigs DDR4 2133 Mhz dual channel
Vid - Nvidia GeForce GTX960 with 4 gigs ram
Disk drive is a 1 TB SSD
Mouse - Logi G502
Keyboard Razor Black Widow Ultimate
OS - Winblows 10, updated and current.
Drivers - all current and yes i did check each of them for every external attached device.
Internet, is Cable - Arris Cable Box - >Cat 5 cable -> Belkin 926 Router -> Cat 5 into the pc.

the issue is this, while in any instance if i'm in combat and go to use a style or click on a glyph the game will pause 1 - 3 seconds , sometimes when it recovers i'm looking straight up at the sky. Now that in mind it isnt every time i click but more like hmmm i'd say it happens ever 30 seconds or so while performing actions.
I did the /debug and i'm running fine at 50-60 FPS during the whole time. I've tried to run the game in fast mode, makes no difference.
Here is my Options video settings..

Quality fastest
resolution 1920-1017 60 hz
no shadow
use antialiasing
Use camera Bloom
Depth of field
Cull interior
Aggresive deco loading..


I do not know the address of the game server to perform a ping test or trace route to see if there is an issue there but if someone has that info, I'd be happy to test it too.

 

Do you have spare keyboard and mouse to try just to rule out the issue?

 

I don't remember the exact wording of the option, but try removing the option to have the tool tip popup when mousing over a glyph on the combat bar. That database lookup always used to cause a hitch for me, and removing it fixed the problem. The option to remove it is in the Options menu.

 

If you could post this in the Bug forums as well that would be great!! I and many others are having this issue and really would like to see it addressed by the team! I Just gave up last night trying to help some folks in the Rise because of it.

We need all the awareness we can get on this one. It's been too long to deal with imho.

 

this happens to me too - I think it's already been bug reported, another report wouldn't hurt though

 

Yep...was really bad last night in The Rise and then in Sequanna Colossus. It seems intermittent. There are times when everything runs smooth(just a small amount of hitching), and others where the hitching is 1-2secs. When hitching gets bad it seems to get progressively worse. Restarting the game seems to help a bit, but it doesn't fix the issue.