1. We have a QA initiative where we work with the community more closely than ever to get your bug reports into the hands of the developers. Please use this forum for LIVE Server bug reporting. Do follow the format below, because it will help us out greatly in responding. If you do not, it's possible your bug report will be misinterpreted, or worse, lost!

    Read BEFORE submitting your first bug: Reporting Bugs… QA 101 Document
    • Search for your bug before posting in order to avoid duplicate reports.
    • Only reply to an existing thread if you have additional information for the reported bug. ALL extraneous commentary will be deleted to avoid cluttering the reports.
    • Keep your bug report short and factual.
    • There is no need to submit crash logs. Crash data we require is automatically logged.
    Bug Report Template
    1. Title:
    2. Reproduction Rate:
    3. Blocker?
    4. Details:
    5. Steps to Reproduce:
    6. User Specs:
    To get started, use /bug in-game (/devbug if on QA) to auto-create this template. It will even auto-fill some of the required information and open the browser for you. Then take the information that was just saved to your system's clipboard and paste it into a new QA forum post. Thank you bug hunters!
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  1. aetiv

    aetiv Avatar

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    1. Title: Hitching
    2. Reproduction Rate: 100%
    3. Blocker? No
    4. Details: Moving around causes hitching every 10 maybe 20 seconds. Gets worse when grouped up and characters are casting Fire Circle and Meteor Storm.
    5. Steps to Reproduce: Any movement in the game
    6. User Specs: Alienware 17 R4 with Nvidia 1080. 16GB of RAM at 2666MHz. Running Win 10. Game is installed on MS.2 drive. Please contact me for any additional file that would assist with troubleshooting.
     
    Jaesun and Dhanas like this.
  2. Feeyo

    Feeyo Avatar

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    Please use /bug ingame and paste that in your bug report, also I am guessing its your RAM not being enough. Upgrade to 32GB should fix it.
     
  3. aetiv

    aetiv Avatar

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    I shouldn't need to upgrade 16GB of RAM when the recommended SPECs are 12.

    Windows
    Minimum:

    • OS: Windows 7 64 bit or newer
    • Processor: Quad Core 2.4 GHz or faster
    • Memory: 8 GB RAM
    • Graphics: DirectX 11 Compatible NVIDIA 960 / AMD 560
    • Network: Broadband Internet connection (Not required for Offline Mode)
    • Hard Drive: 22 GB available space
    Recommended:

    • Processor: Quad Core 2.8GHz or faster
    • Memory: 12 GB RAM
    • Graphics: DirectX11 Compatible AMD Radeon R9 / NVIDIA GeForce GTX 1070
    • Hard Drive: SSD
     
  4. Feeyo

    Feeyo Avatar

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    yeah well...