How come I can't log into the game?

Discussion in 'General Discussion' started by Sly Hunter, May 20, 2020.

  1. Sly Hunter

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    I type in my pw and sign in and a popup shield appears with a red exclamation mark and then kicks me out. Is the game down?
     
  2. Sly Hunter

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    ok How come nobody has posted in here since Midnight?
     
  3. Lained

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    I just logged in successfully, I haven't heard of a red exclamation appearing at the login prompt before, usually a message below the login form appears with the reason the login fails do you have a screenshot?
     
  4. Sly Hunter

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  5. Tazar

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    [​IMG]

    If this is the image, then it is a crash report from Unity.
     
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  6. Sly Hunter

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    does that link work for you?
    I couldn't get the img thingy to work for me.
     
  7. Sly Hunter

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    ? Crash Report. So it crashed logging in. How do I get it fixed?
     
  8. Lained

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  10. Sly Hunter

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    I believe I left my character in Disidi ne of the continent just standing there no reason for it to crash.
    Why is it crashing I want in :(
     
  11. Tazar

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    It is hard to know why it is crashing, but there are many different things that could cause it. As mentioned above, try posting in the Critical Blockers bug forum to get a Dev attention so they can look at it. Try to give as much detail as you can, without giving away account name/password - they can find that from your forum account. Location is the most important thing if you can remember where you where.
     
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  12. majoria70

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    @Sly Hunter Did you get logged in? I just tried and logged in with no problems. Not knowing circumstances and your system I don't know. Things that can interfere are virus protection, linux systems have issues sometimes, and low end computer systems can have more issues, even caps on is a common thing ;). Hopefully all is well now since I just saw this. but we can @Elgarion to see if there was a specific problem at the time you were having a problem logging in.
     
  13. Bedawyn

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    One possibility: I've noticed that whenever I Unity-crash, if I try to get back in-world at the same location, it will immediately go into another crash. This has been a very consistent behavior over the past year. So if you're able to successfully get past the password point, but it crashes when you try to get into the world itself, you might be able to sidestep it by using the "Resume on World Map" option (or however it's phrased, I forget the exact wording).

    But if you're crashing during the log-on process itself, which is what your OP sounded like, then this will be irrelevant, and you'll have to try the appropriate forum as others have mentioned.
     
  14. Sly Hunter

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    I created a logon via Steam and got in that way.
     
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