How do I accept a gift?

Discussion in 'General Discussion' started by maggotpez, Apr 10, 2014.

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  1. maggotpez

    maggotpez Avatar

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    I got an email from a friend who gifted me Adventurer and a link that says click to claim. When I open the link it has me log in and takes me to my profile but has nowhere to claim anything. Anyone know how to claim stuff?
     
  2. FireLotus

    FireLotus Royal Bard & Master Dabbler Dev Emeritus

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    Heya maggotpez,

    If you submit a ticket to support@portalarium.com, we can check you account and ensure the gift was properly applied. It should happen automatically when you claim it once you log into your account.
     
  3. Curt

    Curt Avatar

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    Just in case check your 'account' page and see if any changed there
     
  4. Duke Olahorand

    Duke Olahorand Localization Team

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    Also have him check his account and if the Resend option is still there have him resend the email.
    Sometimes the gift pledge links seem to be faulty.
    *Salute*
    Olahorand
     
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