I can't sign in

Discussion in 'New Player Welcome' started by Bikiniweekend, Mar 14, 2020.

  1. Bikiniweekend

    Bikiniweekend Avatar

    Messages:
    3
    Likes Received:
    1
    Trophy Points:
    3
    Hi.

    I can't sign in in the game with the same credentials I used to enter here.
    Does someone where can I send an email to support and fix it?

    Thaaanks!
     
  2. skeggy Media

    skeggy Media Bug Hunter

    Messages:
    693
    Likes Received:
    794
    Trophy Points:
    93
    Gender:
    Male
    Location:
    UK or in-game crossroads
    Elgarion and Anpu like this.
  3. AoiBlue

    AoiBlue Bug Hunter

    Messages:
    410
    Likes Received:
    316
    Trophy Points:
    55
    Gender:
    Male
    Presuming you have access to the email you used to register, you can reset your password through the login interface on the website. This will likely resolve the issue.

    There is a whole number of flukes this could fix (including ones on server end as well as user error entering the password, such as caps lock or symbol mixup.)

    If you are using Login by Steam, for the game Login By Steam only works for game login if the game is downloaded launched from Steam. Otherwise it is inconsistent. If the box is greyed you need to quit the game, completely quit steam, relaunch steam, and launch the game from steam.
     
    Colin Storm likes this.
  4. Bikiniweekend

    Bikiniweekend Avatar

    Messages:
    3
    Likes Received:
    1
    Trophy Points:
    3
    Thanks!
     
  5. Bikiniweekend

    Bikiniweekend Avatar

    Messages:
    3
    Likes Received:
    1
    Trophy Points:
    3
    Yes, yes, thats my problem.

    In both cases using email or using Steam credentials, the game always say me wrong username or password.
    I reseted the password two times and it still say me wrong username or password.

    I already wrote to support, hope they can help me.
     
    Anpu likes this.