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[Info Needed]12 crashes in 6 hrs

Discussion in 'Release 37 Bug Forum' started by cadenuo, Dec 18, 2016.

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  1. cadenuo

    cadenuo Avatar

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    im crashing almost non stop when in town and the load time to get back in is over 5 min i have never had this issue before and the carp table seems to crash me alot too in the world or in instances i have no issues but in town the screen will freeze and i have to ctrl alt del and end the program which says not responding then load back in 50% of the time i log back in with resume and i crash as soon as the world loads never had an issue until this patch this is almost unplayable and needs to be fixed asap
     
  2. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

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    Thank you for reporting, and sorry to hear about the difficulties you're experiencing. If possible, please submit your full system specs for us to review this issue further.

    Additionally, have you attempted a fresh full reinstall of the game client to rule out the possibility of a corrupted patch installation?
     
  3. cadenuo

    cadenuo Avatar

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    OS Name Microsoft Windows 7 Home Premium
    Version 6.1.7601 Service Pack 1 Build 7601
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name CRAIG-HP
    System Manufacturer Hewlett-Packard
    System Model HP Pavilion dv7 Notebook PC
    System Type x64-based PC
    Processor Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    BIOS Version/Date Hewlett-Packard F.1A, 6/22/2012
    SMBIOS Version 2.7
    Windows Directory C:\Windows
    System Directory C:\Windows\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "6.1.7601.17514"
    User Name Craig-HP\Craig
    Time Zone Central Standard Time
    Installed Physical Memory (RAM) 6.00 GB
    Total Physical Memory 5.95 GB
    Available Physical Memory 3.89 GB
    Total Virtual Memory 11.9 GB
    Available Virtual Memory 9.24 GB
    Page File Space 5.95 GB
    Page File C:\pagefile.sys
     
  4. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

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    Thank you for reporting!

    Upon review, the first thing that stands out is that your machine might not meat our minimum system spec requirements.

    Via the FAQ page:
    I think it might be the 6.00 GB of RAM that's causing the issues you're observing. Known memory leaks aside, our game is a RAM hog.
     
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