Dismiss Notice
This Section is READ ONLY - All Posts Are Archived

[Info needed]Build 614 - Pelican

Discussion in 'Release 42 Bug Forum' started by Fionwyn Wyldemane, Jun 4, 2017.

Thread Status:
Not open for further replies.
  1. Fionwyn Wyldemane

    Fionwyn Wyldemane Avatar

    Messages:
    1,841
    Likes Received:
    6,079
    Trophy Points:
    125
    Gender:
    Female
    Location:
    Chicago, IL
    Description: I sure do get a LOT of Pelican disconnects.
    Reproduction rate: Not sure
    Blocker: Yes
    Details: Here is the exact message:

    [Pelican] Network congestion caused a disconnection from the game service.

    ---> I don't recall this problem prior to r42. I get several day when zoning from a scene to the overland map or vice versa.

    Steps to Reproduce: Not sure. It happens sporadically.

    User Specs:
    OS: Windows 10 Pro 64bit
    CPU: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz, 2601 Mhz, 4 Core(s), 8 Logical Processor(s)
    GPU: NVIDIA GeForce GTX 970M
    SotA.EarlyAccess.Win.64.614.Date.05.30.17
    Area: Solace Bridge Outskirts to the Novia Overland map
     
  2. Lexie

    Lexie Bear Queen Emeritus

    Messages:
    842
    Likes Received:
    2,903
    Trophy Points:
    93
    Anyone else seeing this?
    @Fionwyn Wyldemane have you tried restarting your router, checking for firewall issues, etc.
    Are you seeing this in particular scenes?
     
  3. Fionwyn Wyldemane

    Fionwyn Wyldemane Avatar

    Messages:
    1,841
    Likes Received:
    6,079
    Trophy Points:
    125
    Gender:
    Female
    Location:
    Chicago, IL
    I have not only restarted the router, but I bought a new one - a sweet model that gives me 200+mb DL speed! Woot :)

    When I get the Pelican error I can immediately log back in. I get a different message when I lose my internet completely. There are no scenes in particular where it happens, when I move from one scene to the another. It hasn't happened at any other time.
     
  4. Chrystoph Reis

    Chrystoph Reis Avatar

    Messages:
    940
    Likes Received:
    1,879
    Trophy Points:
    105
    Gender:
    Male
    I've experienced it at least once a day since 614, figured it was Comcast problem as it has been raining like crazy here last few days. Just seems to be random.
     
    Fionwyn Wyldemane likes this.
  5. Lexie

    Lexie Bear Queen Emeritus

    Messages:
    842
    Likes Received:
    2,903
    Trophy Points:
    93
    @Fionwyn Wyldemane new routers can be a blessing or a curse. If you have not yet, check with your internet provider to see if it is one they recommend.
    If you are still having issues, make sure you have updated the firmware on it.

    From our FAQ:

    Besides the system specification to run the game, the following firewall ports must be open for the Launcher and Game Client to run properly.

    Launcher:

    TCP 5074
    UDP 3544
    UDP 6881
    Game Service:

    UDP 5054
    UDP 5055
    UDP 5056
    UDP 5057
    UDP 5058
    UDP 5059

    I think this will help :)
     
    Last edited: Jun 8, 2017
    Fionwyn Wyldemane likes this.
Thread Status:
Not open for further replies.