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[Info Needed]Crash during recall - Etceter to Solania

Discussion in 'Release 37 Bug Forum' started by Arya Stoneheart, Jan 7, 2017.

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  1. Arya Stoneheart

    Arya Stoneheart Avatar

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    ========== OUTPUTING STACK TRACE ==================
    RtlLookupFunctionEntry returned NULL function. Aborting stack walk.<Missing stacktrace information>
    ========== END OF STACKTRACE ===========
    **** Crash! ****
     
  2. Attenwood

    Attenwood Portalarian Emeritus

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    If by chance, could you keep an eye on your system performance? Is there a possibility you're hitting a memory cap when these crashes occur?

    Have you attempted to reinstall the client to see if these issues are resolved then?

    Will have some of tech examine your crash cases when the week starts up. :)
     
  3. Arya Stoneheart

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    I have 16 GB installed on this computer.

    I have the SOTA client installed by itself and also thru Steam.
     
  4. Attenwood

    Attenwood Portalarian Emeritus

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    Doesn't really answer either suggestion. :)

    And while I know you have several, it would be helpful for each individual report to include your system specs for any passing dev that would like to take a look at a reported case. They will all be handled separately.

    We will continue to look into this case.
     
  5. Arya Stoneheart

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    I5-4690K
    ASUS R9 290 4GB GDDR5
    16 GB Ram
    Windows 10
     
  6. Arya Stoneheart

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    Reinstalled the SOTA client and will use that instead of Steam. Will let you know if anymore problems occur.
     
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  7. Attenwood

    Attenwood Portalarian Emeritus

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    Thanks you. Keep us apprised.
     
  8. Arya Stoneheart

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    I have played all week with the SOTA client and have not had any crashes. It seems to be resolved. Thanks.
     
  9. runicpaine

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    As a note, this just happened to me, the machine I was on when it happened does have lower specs and happens on occasion. On my main machine it does not happen.

    However the critical thing I noticed was I had 12 recall scrolls when I recalled, client crashed and when I loaded back in, not only had I not recalled, but I only had 10 recall scrolls left, so by the time I managed to successfully recall it took 3 scrolls to accomplish it.
     
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