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[Info Needed]Crash when leaving Twins Foothills 1/2/2017

Discussion in 'Release 37 Bug Forum' started by Arya Stoneheart, Jan 2, 2017.

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  1. Arya Stoneheart

    Arya Stoneheart Avatar

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    ========== OUTPUTING STACK TRACE ==================
    0x00007FF63FB883C8 (Shroud of the Avatar) RectT<int>::GetYMax
    0x00007FF63F4CD12C (Shroud of the Avatar) RuntimeSceneManager::FindSceneByName
    0x00007FF63F69534D (Shroud of the Avatar) RegisterAllowNameConversionInDerivedTypes
    0x00007FF63F695A5D (Shroud of the Avatar) RegisterAllowNameConversionInDerivedTypes
    0x00007FF63F68CE7F (Shroud of the Avatar) RegisterAllowNameConversionInDerivedTypes
    0x00007FF63F68E953 (Shroud of the Avatar) RegisterAllowNameConversionInDerivedTypes
    0x00007FF63F663D10 (Shroud of the Avatar) CallbackArray3<int const ,AwakeFromLoadQueue & __ptr64,enum RuntimeSceneManager::LoadingMode>::Invoke
    0x00007FF63F662BCF (Shroud of the Avatar) AnimationCurveTpl<Quaternionf>::GetTypeString
    0x00007FF63F662C69 (Shroud of the Avatar) AnimationCurveTpl<Quaternionf>::GetTypeString
    0x00007FF63F6B9BE8 (Shroud of the Avatar) Thread::RunThreadWrapper
    0x00007FFB38568364 (KERNEL32) BaseThreadInitThunk
    ========== END OF STACKTRACE ===========
    **** Crash! ****
     
    Arya Stoneheart, Jan 2, 2017
    #1
  2. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

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    Have you been able to reproduce this issue since it was first observed? We are not seeing this crash when reviewing internally.
     
    Attenwood, Jan 6, 2017
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  3. Arya Stoneheart

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    Arya Stoneheart, Jan 7, 2017
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  4. Attenwood

    Attenwood Portalarian Emeritus Dev Emeritus

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    Falling is a ~knownish~ issue where very very randomly and rarely players will enter an instance of the scene where their character's model doesn't play well with the terrain and will regularly fall through the ground. Easiest workaround is to either relog or change scenes, and it ought to correct itself immediately. Truly an inconvenience, and we're still looking into the cause for it, while having a few ideas for solutions. :)

    Re. the crash, please keep us apprised if you see it happen again.

    Thank you for the response!
     
    Attenwood, Jan 7, 2017
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  5. Arya Stoneheart

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    I5-4690K
    ASUS R9 290 4GB GDDR5
    16 GB Ram
    Windows 10

    I think the crashes have been resolved by reinstalling the game with the SOTA client.
     
    Arya Stoneheart, Jan 13, 2017
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