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[Info needed] Error during update - "universalPatchInfo" is missing

Discussion in 'User Interface (Including Launcher)' started by Zigmalion, Nov 22, 2017.

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  1. Zigmalion

    Zigmalion Avatar

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    1. Title: Launcher gives error message "Error During Update" after system crash during update
    2. Reproduction Rate: 100%
    3. Blocker? Pretty much a showstopper, yes!
    4. Details: I started the launcher and it began to perform an update. My system locked up hard and had to be powered down by unplugging. I have resolved that problem. But now, then I try to start the launcher, I get the message above as a dialog in the launcher window.
    5. Steps to Reproduce: Crash during an update, I guess.
    6. User Specs: Windows 10 x64, 16 GB RAM, i7-7700K CPU, GTX 1080 graphics
     
    Last edited: Nov 22, 2017
  2. Lexie

    Lexie Bear Queen Emeritus

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    @Zigmalion
    I'm sorry for the delay in getting back to you. I think it shutting down during the installation caused some bad things here. With most software doing a clean re-install (uninstall first) will this fix if you are still having problems. Which I surely hope has passed for you!
     
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