[Info Needed]PC Vendor not giving gold pieces when trying to sell resources

1/27/2017 1:59 PM
Title: PC Vendor not giving gold pieces when trying to sell resources
Reproduction Rate: 100%
Blocker? yes
Details: I lost 200 silver ore, 100 gold ore, 100 copper ore, and 10 tin. I exited and went back into SOTA, my items came back in my backpack If I do the stack of items one at a time (not all at once), it works.
Steps to Reproduce: open vendor, click on sell tab, select item, click sign for exchange, item for sale does dark red while the item is lifted out of your inventory bag (main level), no gold pieces are deposited to your inventory.
User Specs:
OS: Windows 10 (10.0.0) 64bit
CPU: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8) System RAM: 16283
GPU: NVIDIA GeForce GTX 960M GPU RAM: 2018
SotA.EarlyAccess.Win.64.543.Date.01.26.17
Area: POT_swamp_metropolis_01_template/Bay Lunaire
Area Display Name: Bay Lunaire
Loc: (139.2, 38.0, 231.2)

 

No items will be lost by this. It sounds like a server desync issue. If you are able to reproduce this issue, please try turning the debug console on via /debug and locating if an error message if being produced when you try to make this transaction. Knowing exactly which items break the transaction would help as well. Thank you.

 

@Attenwood I tried again with 100 gold ore and 10 beetle carapaces - I can reproduce this error. I entered the debug command and it shows on top "Info 4" and "Error 1".

Message
=======
Transaction Failed: quantity needed not available

quantity needed not available

, Transaction: [ID = 271] Gather Item Quantities:

Time
====
13:03:34.666

StackTrace
==========

 

Thank you for the information. I have reproduced the issue and submitted to the team for review: 40646

 

Appears that it occurs whenever attempting to sell to fulfill multiple different purchase orders at once. One sell at a time should work until we fix the issue.