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[Info needed] Resolution Randomly Changing

Discussion in 'User Interface (Including Launcher)' started by Dereck Visaard, Apr 23, 2018.

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  1. Dereck Visaard

    Dereck Visaard Avatar

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    4/23/2018 3:21 PM
    Title: Resolution Randomly Changes on scene loads
    Reproduction Rate: Random
    Blocker? No
    Details: I use a less powerful machine for my QA play. That machine (specs below) can barely run the game at 3000x2000 60Hz despite that being the max resolution. I generally set the game at 1440x900 59Hz and performance is adequate for testing purposes. Lately, the resolution has been randomly changing when scenes load. When it changes, it always picks the max supported resolution. It's quite annoying because it brings the game to its knees at that resolution on my QA rig. Sometimes it happens when I go into a basement, or come back from one, or zone to the overworld, etc. It's hard to find a pattern.

    Steps to Reproduce: Use the game, set on a lower resolution and move around between scenes. Login/logout, do it again. The resolution will randomly change at different times.

    User Specs:
    OS: Windows 10 (10.0.0) 64bit
    CPU: Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz (4) System RAM: 16309
    GPU: NVIDIA GeForce GPU GPU RAM: 987
    SotA.QA.Win.64.670.Date.04.23.18
    Area: Novia
    Area Display Name: Novia
    Loc: (-390.8, 17.2, -112.0)
    Debug: Tm92aWF8fCgtMzkwLjgwNSwgMTcuMjQ0LCAtMTEyKXwoMC4wMDIsIC0wLjg0NiwgLTAuMDA4LCAtMC41MzMpfDEzNC44NDF8MjEuMDM1Nzl8NDA=
     
  2. Lexie

    Lexie Bear Queen Emeritus

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    Are you playing in windows mode or full screen? We have a known issue open for windowed.
    @Dereck Visaard
     
  3. Dereck Visaard

    Dereck Visaard Avatar

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    Hi Lexie, this is full screen.
     
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