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Is it a joke?

Discussion in 'Release 10 Feedback' started by Agkistrodon, Sep 29, 2014.

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  1. Agkistrodon

    Agkistrodon Avatar

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    Afer 2 days crash and crash I cant complete my Grand tour quest. Today I try hard to login then I get this message"The server is only allowing internal dev at this time". I just wanna to say lol. I love this game but Im tired .It's so sad that I cant join this great game and I've wasted my $90.
     
  2. Spoon

    Spoon Bug Brigade - Bug Hunter

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    Didn't you read the instructions?
    During alpha it's only one weekend per month. This weekend ended at 10am Austin time, right about an hour or so ago.
    Next test will be in four weeks, check out the event calendar.
    Your money is not wasted just yet...
     
  3. Dean478

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    You haven't wasted your $90! This is one of many pre-release testing phases. There'll be plenty more to come and they get better each time! Many of us, including yours truly, have had horrible luck with crashes. ;)
     
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  4. Spoon

    Spoon Bug Brigade - Bug Hunter

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    Oh and if you couldn't complete the quest due to crashes then zip those crash logs and send them to support@portalarium.com give them your system spec etc and ask nicely to get the hat.
    Spoon
     
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  5. Agkistrodon

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    Just reinstall the game so I lost the crash logs.
     
  6. Ronan

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    Agkistrodon,
    Contact support@portalarium.com They may work with you for the Grand Tour quest. Explain the difficulties you had as best you can and include your computer specifications. Any information as to why you were having crashes is very helpful to them.
     
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  7. Trenyc

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    From DarkStarr:
    As Ronan points out, that's support@portalarium.com.
     
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  8. Agkistrodon

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    I've sent the email hope I'm the lucky man
    Thank you guys
     
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  9. smack

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    Hope your problems are fixed in R11. But man, they really need a better (and automated) way to send them the crash logs. Perhaps when you restart the client after crashing, it scans your SotA folder for crash logs and sends those up automatically for you.
     
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  10. Silvanus

    Silvanus Avatar

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    If my suspicions are correct and the proiblem has to do with video RAM memory allocation errors in less capable systems, it would be really helpful to get some input on graphics cards that work well and are compatible with older machnes with original PCI express busses.
     
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  11. Greymarch

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    I know whenever The Secret World crashes (and even sometimes when it doesn't....) there's immediately a pop-up form asking what caused it that will get sent to their Devs. Something like that would be very handy...
     
  12. Lord Aventine

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    I suggest that the dev team consider running this sorta sight seeing quest with the same reward for the rest of pre-alpha, so that those who didnt get the hat can pick it up in later phases of pre-alpha. I'm sure there will be more sight seeing to do, no?
     
  13. Galder

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    There will be no reward for those who already have it whatsoever. That means a big part of them (including me) will probably not gonna take another tour for nothing. I suggest a new reward and a new quest every time to keep it interesting for everyone. After all, there are only 3 releases left for the episode 1 if I am not mistaken.
     
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